Essential Responsibilities 

• Provides preboarding support and services. Ensures performance to established standards and performance metrics.   

• Provides day to day support for preboarding related service tickets, processes, transactions, escalation and program/event support (including offer letters, employment agreements, background checks, drug screen and other preboarding documentation and processes). 

• With a focus to customer service, interacts directly with functional stakeholders, external candidates, employees, HRMs and people managers to deliver efficient services and standard work. 

• May handle sensitive issues and communication when working through day to day issues. 

• Studies industry trends and best practices. 

• Learns and applies Lean principles in maintenance of functional standard work. 

• Builds relationships with COE partners, customers and end users to understand their needs and how they can be fulfilled through functional services and processes. 

Qualifications/Requirements

• This role requires advanced experience in the Human Resources & Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).  

• English, German and Hungarian speaking

Desired Characteristics

• Ability to document, plan, market, and execute programs.  

• Ability to assess quality of information given and ask pertinent questions to stakeholders.  

• Ability to communicates concepts. 

• Ability to guide others through options and points of view. 

• Experience in customer service delivery. 

• Knowledge of employment and hiring practices and regulations, industry practices, products and methodologies. 

• Knowledge of tiered support service models and applications. 

• Strong analytical and problem-solving mindset. 

• Strong oral and written communication skills. 

Flexible Working

GE supports and encourages flexible working arrangements, where possible, and recognizes the benefits to employees of having a positive work-life balance.