Senior Technical Claims Consultant - General Liability

Senior Technical Consultant - Casualty Claims (General Liability)

Job Summary

Seeking a highly skilled and experienced Senior Technical Consultant - Casualty Claims to join a dynamic claims team. This role involves managing complex commercial general liability (CGL) claims, including litigated cases, coverage analysis, and resolution of disputes. As a Senior Technical Consultant, will play a pivotal role in analyzing, investigating, negotiating, and resolving high-exposure claims while collaborating with internal and external stakeholders to deliver exceptional service.

Compensation Package

• Base Salary: $95,000 - $120,000 per year (commensurate with experience)
• Benefits: Comprehensive benefits package starting on Day 1, including:
  • Medical, dental, vision, life, and disability insurance
  • Tuition reimbursement
  • Flexible work arrangements

Responsibilities

• Handle complex CGL claims, including litigated cases with exposure up to $1M in primary insurance.
• Conduct thorough investigations, including gathering facts, analyzing statements, and evaluating damages.
• Collaborate with defense counsel and other parties to achieve timely and cost-effective claim resolutions.
• Draft and review coverage letters, reservation of rights (ROR) letters, and tender letters.
• Manage a caseload of approximately 125 claims, with 80% being litigated.
• Represent the company at mediations, arbitrations, and trials, with occasional travel (5-10 business days per year).
• Provide technical guidance and support to adjusters and other team members.
• Analyze contracts and leases to identify risk transfer opportunities.
• Maintain compliance with applicable statutes, regulations, and case law.
• Operate effectively in a paperless environment and utilize technology to enhance productivity.

Qualifications/Requirements

• Experience: Minimum of 5+ years of commercial general liability claims experience with an insurance carrier. TPA experience will only be considered if limited to 2 years or less and supplemented by prior carrier experience.
• Education: Bachelor’s degree or equivalent experience; industry designations preferred.
• Technical Expertise:
  • Strong knowledge of bodily injury claims, premises liability, product liability, and construction risks.
  • Proficiency in coverage analysis and drafting positional coverage letters.
  • Familiarity with applicable statutes, regulations, and case law.
• Skills:
  • Exceptional negotiation skills with the ability to achieve favorable outcomes without damaging relationships.
  • Strong written and verbal communication skills.
  • Critical thinking and problem-solving abilities.
  • Excellent organizational and time management skills.
  • Ability to work collaboratively in a team-oriented environment.
• Licensing: Must possess or obtain appropriate state adjuster licenses and maintain continuing education credits.
• Technology: Proficiency in MS Office (Excel, Word, etc.) and the ability to work in a paperless environment.

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