Dental Billing Supervisor

Dental Billing Supervisor (Full-Time, On-Site)4+ years experienceAbout Our Practice & Unique Story Locally owned doctor led 4th generation family practice where your professional growth is supported, and patient care comes first. We’re a growing, modern office in Sunnyvale California with 10 chairs seeking a compassionate, growth minded staff.If you’re looking for a career opportunity that goes beyond a standard "job" that offers direct clinical mentorship, a clear path to leadership, and a drama free team culture we’d love to meet you.The Culture: We prioritize a supportive, low stress work environment. The Technology: Our modern office is well-equipped with state-of-the-art technology to help you deliver the highest quality care including digital X-rays, cone beam CBCT, diode lasers, etc. The Patient Mix: We serve a large diverse and loyal patient base.Position SummaryWe are seeking an experienced Dental Billing Supervisor to lead our billing operations and ensure accurate, timely revenue cycle management. This position is responsible for supervising a remote billing team while working on-site at our office. The ideal candidate is detail-oriented, highly organized, and has extensive knowledge of dental insurance billing, accounts receivable, and collections.The Dental Billing Supervisor will monitor team performance, maintain billing accuracy, resolve complex account issues, and support the financial success of the practice through effective revenue cycle management.ResponsibilitiesSupervise and monitor the daily productivity and accuracy of the remote dental billing team.Review team performance and provide coaching, training, and feedback to improve efficiency and quality.Review and manage patient billing and collections.Generate accurate treatment estimates and patient financial responsibility prior to appointments.Manage and reduce Accounts Receivable (A/R) while maintaining collection goals.Review daily collections, payment postings, and deposits for accuracy.Review and resolve Coordination of Benefits (COB) issues on patient accounts.Audit insurance payments, adjustments, and patient ledgers for accuracy posted by remote employees.Identify billing discrepancies and implement corrective actions.Follow up on outstanding insurance claims and patient balances.Ensure accurate insurance payment posting and contractual adjustments.Collaborate with the front office and clinical team to resolve billing-related concerns.Maintain compliance with HIPAA and dental insurance billing regulations.Develop and maintain standard operating procedures (SOPs) for billing processes.Prepare billing reports and key performance metrics for management.QualificationsRequiredMinimum 4 years of dental billing experiencePrevious experience supervising or leading a dental billing team preferred.Strong knowledge of:Dental insurance claims processingPPO billing and reimbursementAccounts Receivable managementPatient collectionsCoordination of Benefits (COB)Treatment estimates and insurance verificationAbility to analyze reports and identify billing errors.Excellent communication and organizational skills.High attention to detail and accuracy.Proficient with dental practice management software and Microsoft Office.Compensation & BenefitsW-2 Employment$28.00–$33.00 per hour, depending on experience90-day probationary periodPaid Holidays40 hours of paid sick leave annuallyDental benefitsPaid vacation after one year of employmentSupportive team environment with opportunities for professional growthScheduleFull-TimeOn-Site Position (Remote work is not available)Ideal CandidateThe ideal candidate is a proactive leader who enjoys improving processes, mentoring team members, and ensuring billing accuracy. They are comfortable managing multiple priorities, resolving complex insurance issues, and maintaining high standards of accountability while leading a remote billing team from the office.