ELECTRIC METER SUPERVISOR

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.   Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. 
JOB SUMMARY
Responsible for  performing complex skilled technical work and supervises other in electric meter installation, calibration, and testing; investigation and resolution of metering issues; and utilization of various electric meter manufacturers’ software program to program solid state/electronic electric demand meters and calculate consumption and billing.

• Supervises electric meter technicians and participates in the installation, calibration and testing all types and classes of electric meters including AMR and AMI meters and related equipment.  
• Oversee inventory for the EMS.
• Assist troubleshooters and Line crews, Dispatch, GIS (Geographic Information Systems) Staking Engineers, and Customer Service with all meter and related issues.
• Utilizes MV-90, Sensus RNI, Sensus Analytics, and MS Excel software programs to translate large industrial and commercial customer monthly load profile electric meter consumption data into billing data; investigate and resolve any issues or discrepancies. 
• Develops, programs, and upgrades solid state/electronic electric demand meters for all medium and larger commercial and industrial customers.
• Specifies, orders, and maintains an inventory of all electric meters and related equipment.  Investigate and implement new electric metering technologies and equipment.
• Investigates and resolves complex electric metering and billing issues; troubleshoots difficult metering problems. 
• Maintains a complete and thorough knowledge of and ensures compliance with electric distribution industry safety and procedural rules and regulations including NESC, OSHA, APPA, and City policies. 
• Supervises and trains electric meter technicians ensuring productivity, consistent adherence to policy, effectively evaluating performance and promoting skill development.
• Performs other related duties as assigned

Education and Experience:

• High school diploma or equivalent.
• Two (2) years’ experience in a related field of work. 
• Or an equivalent combination of education and experience.  

Special Qualifications:

• None 

                        

• Knowledge of electric meters and meter wiring, including the programming of load profile meters and other software.
• Knowledge of job-related computer hardware and software.
• Knowledge of local, state, and federal laws and regulations related to utilities.
• Knowledge of job-related hand tools, volt, and ammeters, as test instruments and some small power tools and equipment.
• Knowledge of job-related safety and procedural rules and regulations.
• Skill in the interpretation and application of federal, state, and local policies, codes, and laws.
• Skill in the supervision of personnel.
• Skill in analyzing problems and identifying solutions.
• Skill in preparing clear and accurate reports.
• Skill in establishing cooperative and productive working relationships.
• Skill in setting priorities for competing projects.
• Skill in performing mathematical calculations.
• Skill in operating computers and other standard office equipment.
• Skill in interpersonal relations.
• Skills in oral and written communication.

SUPERVISORY AND MANAGEMENT RESPONSIBILITIES

• None

PHYSICAL DEMANDS

• Work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Additionally, the following physical abilities are required:
• Balancing: Maintaining body equilibrium to prevent falling while walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips.
• Grasping: Applying pressure to an object with the fingers and palm.
• Handling: Picking, holding, or otherwise working, primarily with the whole hand
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination sound.
• Hearing 2: Ability to receive detailed information through oral communication and make discrimination sound.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. It occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
• Pulling: Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
• Pushing: Using upper extremities to press against something with steady force to thrust forward, downward, or outward.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Talking 2: Shouting to be heard above ambient noise level.
• Visual Acuity: Have close visual acuity to perform an activity like preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Visual Acuity 2: Including color, depth perception, and field vision.
• Visual Acuity 3: Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures.
• Visual Acuity 4: Have visual acuity to operate motor vehicles and/or heavy equipment.
• Visual Acuity 5: Have close visual acuity to perform an activity such as: visual inspection involving small defects, small parts, operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

WORK ENVIRONMENT

• Work is performed primarily outdoors where exposure to dust, dirt, fumes, and noise is typically encountered.
• The work is typically performed in an office and outdoors. The employee is exposed to noise, dust, dirt, grease, and occasional cold or inclement weather. The work may require protective devices, such as masks, goggles, or gloves.