Service Technician

Description

Fortis Property Management 

Job Title: Service Technician

Weekly Hours: Full-Time (Hourly)

Property Location: Union Eleven

Property Type: Conventional/Lease Up 

Position Overview: The Maintenance Technician is responsible for assisting the Community Manager and Maintenance Supervisor in areas of the assigned Community.   

Why work for us? Why work for Fortis Property Management because at Fortis, our success is the result of people like you. We pride ourselves on employing thoughtful, innovative, and outgoing team members. We maintain a competitive commission and bonus structure to recognize your hard work. We also promote internal advancement to further your career with us, as we believe that our leaders of tomorrow come from the team members of today.   

Job Description/Principal Duties and Responsibilities You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically: 

• Knowledge of general property operations
• Assist in achieving budgeted maintenance expenses
• Assist in the achievement of the annual budget plan
• Advise the Maintenance Supervisor as to stock levels of supplies and equipment
• Physical condition of the community, including the condition of vacation apartments
• Advise the Maintenance Supervisor of maintenance problems and solutions
• Ensure all work orders are completed in a timely fashion
• Provide same day services on work orders
• Walk the community daily noting needed repairs
• Knowledge of all utility cut offs
• Daily communication with the Maintenance Supervisor to discuss progress, follow-up, or complications regarding maintenance activities
• Produce 5 day turns on vacant units
• Assume emergency on-call duty status as scheduled 
• Assist in the maintenance of the maintenance shop
• Other duties as delegated

Resident Relations

• Provide superior customer service
• Complete all work orders and ensure the highest quality of customer satisfaction

Administration

• Maintain a professional image and attitude
• Attend instructional training classes as scheduled by the Maintenance Supervisor
• Adherence to and proper implementation of all Fortis Properties Management policies and procedures

Knowledge of and adherence to the following:

• Fair Housing policies and procedures 
• ADA, OSHA, and EPA policies and procedures 

Supervision Received: The Maintenance Technician will report to the Maintenance Supervisor and/or Community Manager.   

Qualifications & Skills:

Education

• High School graduate or equivalent 
• Some Vocational/Technical school and/or college
•  Valid Driver’s License required 
• CAMT preferred

Experience 

• 2 years prior property maintenance experience or related field
• Prior supervisory experience preferred
• Prior experience in a multifamily lease-up phase strongly preferred
• EPA Certification required
• CPO Certification preferred
• Strong knowledge of HVAC systems, appliance repair, plumbing, electrical, and pool care
• Must have own tools

Benefits (Full-Time Employees)

• Paid Time Off
• Medical/Dental/Vision
• Life Insurance
• 401(K)
• Referral Program
• Rent Discounts (where applicable)   

Disclaimer

This job description is not intended to be all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice. The company provides reasonable accommodations in accordance with the Americans with Disabilities Act (ADA).  

This Property Management Company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.