Head of Internal Comms and Engagement - Director

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Brand & Communications

Management Level

Director

Job Description & Summary

About the role:

The Head of Internal Communications and Engagement is a senior leadership role within PwC UK's Corporate Affairs function. Responsible for shaping and delivering the firm's internal engagement and communication strategy, the role brings PwC's priorities, performance and transformation agenda to life through clear and compelling communications. Working closely with senior leaders, including the Senior Partner and Executive team, the successful candidate will provide strategic counsel on leadership communications, organisational change and colleague engagement. This high-impact position combines long-term strategic direction with oversight of transformation programmes and day-to-day internal communications.

What your days will look like:

• Lead PwC UK’s internal engagement and communications strategy, ensuring colleagues and partners understand and connect with the firm’s strategy, performance, culture and transformation priorities.

• Shape and deliver compelling firmwide narratives, leadership communications and engagement campaigns that bring business priorities to life and foster meaningful colleague and partner engagement.

• Serve as a trusted adviser to senior leadership, providing strategic communications counsel on organisational priorities, change programmes, sensitive issues and reputation-impacting matters.

• Lead a high-performing communications team and oversee internal channels, transformation communications and major events, ensuring high-quality delivery aligned to the firm’s broader reputation and business objectives.

This role is for you if:

• Significant experience leading internal engagement, corporate communications and transformation/change communications within a large, complex organisation.

• Proven ability to act as a trusted adviser to senior leadership, providing strategic counsel, influence and constructive challenge at executive level.

• Expertise in translating business strategy and complex organisational priorities into clear, compelling narratives that drive employee and partner engagement.

• Strong track record of leading major organisational change programmes, with a deep understanding of the links between strategy, culture, leadership, communications and reputation.

• Excellent stakeholder management, political judgement and organisational awareness, with experience navigating sensitive, confidential and reputationally significant matters.

• Outstanding communication, people leadership and coaching skills, combined with commercial acumen and the ability to turn strategy into effective delivery and measurable outcomes.

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Behavior Change Communication, Business Communications, Business Partnering, Change Impact Analysis, Change Management, Coaching and Feedback, Coaching and Training, Communication, Communications Management, Communications Strategy, Community Organizing, Content Creation, Copywriting, Corporate Communications, Creativity, Crisis Communications, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Inclusion {+ 25 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

September 11, 2026