MS - IT Infra/Cloud - Associate(Analyst) - ITAM- operate

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an IT Infrastructure and Cloud Associate you will contribute to cloud operations and IT asset management activities that support service delivery within our Cloud Engineering, Data & Analytics practice. As an Associate you will focus on learning, supporting project tasks, and building confidence through adaptable, reliable work in a fast-paced environment while developing your technical skills and understanding of how infrastructure services connect to business needs. In this role at PwC, you will support day-to-day operating activities, help track and maintain IT assets, respond to assigned requests, and collaborate across managed services functions to deliver accurate work and grow your experience in cloud operations.

Responsibilities

- Supporting cloud and infrastructure operations activities across managed service environments
- Monitoring cloud platforms, system alerts, and service health using tools such as Splunk, Dynatrace APM, and Performance Monitor
- Troubleshooting cloud computing issues and performing incident triage to help restore service functionality
- Assisting with cloud administration tasks across Microsoft Azure, Amazon Web Services, Google Cloud Platform, and Oracle Cloud Platform Services
- Tracking infrastructure performance, service availability, and operational trends to identify areas for improvement
- Contributing to cloud compliance activities by documenting operational checks and reviewing service delivery procedures
- Using digital tooling and technology administration skills to support day-to-day cloud operations and issue resolution
- Applying Apptio and FinOps operating model concepts to monitor cloud usage and support cost visibility

What You Must Have

- At least a Bachelor's degree
- At least 1 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Learning cloud infrastructure and IT asset management operations
- Supporting cloud service delivery, troubleshooting, and client support tasks
- Applying cloud platforms such as AWS, Azure, or Google Cloud Platform
- Using monitoring tools like Splunk, Dynatrace APM, or Performance Monitor
- Demonstrating technical consultation, communication, teamwork, and intellectual curiosity

Travel Requirements

Not Specified

Job Posting End Date

October 31, 2026