We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Description Summary:

The Lead Project Manager of Professional Services (LPM), is experienced with the implementation of PharmacyKeeper at the small to medium size hospital level.  This involves customer interaction and relationship development at the Pharmacy/Stakeholder level. In addition, the LPM guides the implementation process through demonstrated expertise of technical processes of PharmacyKeeper. Projects range in scope from small to medium health system level implementations requiring standardization of BD Dispensing products.

The effective LPM must be able to clearly communicate, thoroughly document and demonstrate BD Dispensing product implementation competency. This also involves working with the customer by gathering customer requirements, defining standard processes, design decisions, and policies and procedures consulting.  The LPM effectively performs the required tasks to ensure timely go-lives and customer satisfaction. The LPM must establish collaborative working relationships with cross-functional project teams. Project teams will include multiple disciplines from within BD and customer teams. The LPM is a mentor for both customers and internal team members.   

Responsibilities:

Communication

• Facilitate conference calls and customer meetings for BD Dispensing product implementations.
• Build and maintain long-term business relationships.
• Guide and mentor team members for competency.
• Supervise customer teams, achieve consensus, and ensure clear communication.
• Conduct assessments and guide project design and implementation.
• Generate and communicate timely status reports.
• Engage with stakeholders to convey detailed project plans.
• Demonstrate accountability for operations and programs.
• Willfully Inspire and drive the team to meet objectives.

Technical

• Complete pharmacy assessments and future state design.
• Apply established methodologies and tools.
• Address issues, provide system consultation, and implement standard processes.
• Implement and support BD software, act as a customer support resource.
• Maintain comprehensive knowledge of BD Dispensing products.

Administrative

• Manage client resources, assign tasks, and lead projects independently.
• Ensure comprehensive project documentation and accurate record-keeping.
• Participate in on-call rotation, including holidays, nights, and weekends.

Required Skills/Experience:

• Bachelor's degree in Business, Computer science, Health Administration, or Sciences (Chemistry/Biology).
• 3+ years in a healthcare environment with technical systems involvement and computerized system applications.
• Expertise in HIS/PIS systems and pharmacy and medication management workflows.
• Experience with small to medium health systems.
• Working knowledge of various software applications, including BD Dispensing products and exposure to solution design processes.
• Able to lift a minimum of 40 lbs. This position may involve pushing, pulling, stooping, bending, and lifting.
• Ability to work independently in a home office.
• Travel may range from 10-50%, including overnight travel. Position requires flexible working hours, including providing on-call support some nights and weekends.

 

Preferred Skills/Experience:

• PMP (Project Management Professional) certification.
• Experience with dispensing software technology.
• Advanced knowledge of BD Dispensing products and solution design processes.
• Proven track record of strong leadership, communication, and organizational skills; proficiency in project management tools and methodologies; ability to multi-task and manage complex projects.

 

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

 

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

 

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Annual Bonus

Health and Well-being Benefits

Medical coverage

Health Savings Accounts

Flexible Spending Accounts

Dental coverage

Vision coverage

Hospital Care Insurance

Critical Illness Insurance

Accidental Injury Insurance

Life and AD&D insurance

Short-term disability coverage

Long-term disability insurance

Long-term care with life insurance

Other Well-being Resources

Anxiety management program

Wellness incentives

Sleep improvement program

Diabetes management program

Virtual physical therapy

Emotional/mental health support programs

Weight management programs

Gastrointestinal health program

Substance use management program

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit

Retirement and Financial Well-being

BD 401(k) Plan

BD Deferred Compensation and Restoration Plan

529 College Savings Plan

Financial counseling

Baxter Credit Union (BCU)

Daily Pay

College financial aid and application guidance

Life Balance Programs

Paid time off (PTO), including all required State leaves

Educational assistance/tuition reimbursement

MetLife Legal Plan

Group auto and home insurance

Pet insurance

Commuter benefits

Discounts on products and services

Academic Achievement Scholarship

Service Recognition Awards

Employer matching donation

Workplace accommodations

Other Life Balance Programs

Adoption assistance

Backup day care and eldercare

Support for neurodivergent adults, children, and caregivers

Caregiving assistance for elderly and special needs individuals

Employee Assistance Program (EAP)

Paid Parental Leave

Support for fertility, birthing, postpartum, and age-related hormonal changes

Leave Programs

Bereavement leaves

Military leave

Personal leave

Family and Medical Leave (FML)

Jury and Witness Duty Leave

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA CA - San Diego Bldg A&B

Additional Locations

Work Shift

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Our Commitment to You."

Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.

Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.

Salary Range Information

$91,500.00 - $146,300.00 USD Annual