Treatment Services Director

Description

Nexus Family Healing is looking to hire a Treatment Services Director to join our team at our East Bethel, MN youth & teen psychiatric residential treatment facility!

For more than 50 years, Nexus has empowered thousands of children, families, and adults to find hope and healing. What started in 1972 as a single program in Minnetonka, Minnesota has grown into a nationally recognized network across five states. As a progressive leader in youth and family mental health, we’re driven by a clear mission: to close gaps in care and create brighter futures for those we serve.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Pay and Schedule:

• Full-time, salaried exempt position
• On-site position:  900 189th Ave NE, East Bethel, MN 55011
• Starting salary range: $95k-105k annually

Nexus’ Comprehensive Benefits Include:

• Five weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

Position Summary: The Treatment Services Director provides senior leadership and oversight of all individual, family, and group therapy services within the residential treatment program, ensuring high-quality, trauma-informed, and youth-centered care. This role oversees the partnership of therapy services, treatment planning, therapist assessments, funding renewals, clinical documentation, and group therapy programming to ensure services are effective, compliant, and aligned with each youth's needs. The Director supports therapist staff development through training, coaching, and clinical oversight while fostering a safe, therapeutic environment that promotes positive outcomes for youth and families. Direct therapy services may be provided as needed to support program operations.

Primary responsibilities:

Clinical Leadership & Therapeutic Oversight

• Provide leadership and oversight for all therapeutic services, including individual, family, and group therapy.
• Ensure therapeutic services are delivered in accordance with organizational standards, licensing regulations, funding requirements, and evidence-based practices.
• Provide direct therapy services during periods of staffing shortages, increased client needs, crisis situations, or other circumstances requiring clinical support.
• Monitor and support implementation of trauma-informed treatment interventions, behavioral strategies, and therapeutic supports.
• Monitor the appropriateness and effectiveness of treatment plans and ensure treatment approaches are adjusted when youth needs, risks, or barriers change.
• Ensure therapists are actively engaged on the program, regularly observing, interacting with, and building rapport with youth and milieu staff.

Treatment Planning, Assessments, and Funding Oversight

• Oversee treatment planning processes to ensure services remain clinically appropriate, goal-oriented, and aligned with each youth's individualized treatment needs.
• Approve and sign off on all treatment plans to ensure clinical quality, compliance, accuracy, completeness, and timeliness.
• Oversee therapist-conducted assessments and review, approve, and sign off on completed assessments.
• Ensure assessments are completed according to regulatory, accreditation, and funding requirements.
• Oversee funding renewal activities and service authorization processes to ensure continued access to care and financial sustainability of services.
• Collaborate with treatment teams and funding entities to ensure services remain medically necessary and appropriately authorized.

Clinical Documentation & Quality Assurance

• Review clinical documentation for quality, accuracy, completeness, and timeliness.
• Approve and sign off on therapist contributions to required monthly, quarterly, annual, and other regulatory reports.
• Ensure documentation complies with organizational standards, licensing regulations, accreditation requirements, and payer expectations.
• Identify and communicate documentation deficiencies, errors, or omissions to appropriate leadership and staff and ensure corrective actions are completed.
• Develop and implement quality improvement initiatives to strengthen clinical outcomes and compliance. 

Group Therapy Programming & Clinical Training

• Develop, implement, and maintain group therapy curriculum that is evidence-based, trauma-informed, developmentally appropriate, and aligned with program goals.
• Ensure the proper implementation and fidelity of group therapy curriculum across treatment services.
• Conduct regular monitoring and evaluation of group therapy practices to ensure effectiveness and consistency.
• Identify barriers to client engagement and participation in group therapy and collaborate with staff to develop effective solutions.
• Ensure educational and therapeutic group curriculum remains current, accessible, and aligned with best practices.
• Develop and conduct clinical training to enhance staff competency, promote evidence-based practices, and support ongoing professional development.

Staff Leadership & Performance Management

• Provide supervision, coaching, mentoring, and consultation to therapists and other clinical staff.
• Address performance concerns through coaching, corrective feedback, performance improvement planning, and accountability measures.
• Model trauma-informed, relationship-based, and therapeutic interventions for youth and staff.
• Support staff development and promote clinical excellence through ongoing feedback and training opportunities.

Residential Treatment Program Support

• Promote a culture of safety, trust, respect, empowerment, and positive youth development.
• Ensure the residential environment remains safe, therapeutic, and aligned with program and regulatory requirements.
• Support crisis intervention efforts and provide guidance to clinical staff in responding to behavioral and emotional challenges.
• Collaborate with interdisciplinary teams to ensure coordinated, effective, and youth-centered care.

Requirements

 Required Education and Licensure:

• Master’s degree in Social Services, Psychology, or clinically related field required
• Fully licensed in Minnesota as an LICSW, LPCC or LMFT
• Minimum of 5 years of youth or adolescent counseling or clinical experience 
• Minimum of 3 years of clinical supervisory experience
• Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements
• Must successfully pass a (DHS/DCFS/CJIS/DHHS/ODHS or other) federal and state criminal background check
• Must participate, complete, and successfully pass an agency-specific therapeutic intervention/restraint (TCI, HWC, NCI) training and exam
• Must have strong written and verbal communication skills
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values

Preferred Education and Experience:

• Experience in residential setting and/or other acute mental health setting(s)
• Experience in Trauma-Informed Treatment Modalities and restorative practices
• Experience implementing, coaching, or auditing treatment model fidelity
• Experience working with youth and families facing acute mental health needs
• Experience working with individuals from diverse cultural, social, and religious backgrounds

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!