Concessions Operations Assistant

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission: "To assist individuals in their quest for perfection and eternal life."

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards. Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Brigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.

Job Title: Concessions Operations Assistant (Part-time, 28 hrs/week)

Job Summary

The primary purpose of this position is to support the Operations Manager by maintaining an accurate, clean, and organized warehouse & kitchen operation. Primary responsibilities include receiving products, maintaining inventory records, organizing storage areas, and preparing products and equipment for concessions operations and events. This position requires strong organizational skills, attention to detail, and computer proficiency, particularly in Microsoft Excel and EATEC. Cougar Crunch production and event support are secondary responsibilities assigned according to operational needs.

What you'd do in this role:

1. Receiving and Product Movement

• Receive products, supplies, and equipment; verify deliveries against purchase orders and delivery documents.
• Inspect deliveries for damage, shortages, incorrect items, and product quality concerns.
• Record receipts accurately in EATEC and maintain receiving documentation.
• Report discrepancies promptly to the Operations Manager.
• Place incoming products in designated storage areas and rotate stock according to established procedures.
• Process products and equipment returned from events.
• Prepare and stage outgoing orders, supplies, and equipment for concessions locations and events.

2. Inventory Control

• Follows food preparation schedule, guides, and recipes
• Follows deployment chart
• Follows food safety guidelines
• Maintain accurate inventory records using EATEC and Microsoft Excel.
• Conduct routine inventory counts and assist with monthly physical inventories.
• Compare physical counts with system records and report discrepancies to the Operations Manager.
• Record transfers, returns, and other inventory movements according to established procedures.
• Monitor stock levels and expiration dates; communicate shortages, excess stock, and potential waste.
• Assist with investigating inventory discrepancies and recommend improvements to recordkeeping and stock organization.

3. Warehouse Cleanliness and Organization

• Maintain clean and orderly warehouse, kitchen, dock, and related kitchen storage areas.
• Keep products, supplies, and equipment clearly labeled and stored in designated locations.
• Keep aisles, exits, and receiving areas clear.
• Complete assigned cleaning tasks and remove packaging and waste promptly.
• Follow established food storage, sanitation, and safe material-handling procedures.
• Identify and report maintenance needs and unsafe conditions.
• As assigned, train and direct workers in receiving, inventory, cleaning, and warehouse procedures.
• Support other Dining departments using Concessions facilities as directed by the Operations Manager.

4. Event and Production Support

• Assist with warehouse preparation, product staging, and equipment distribution for events.
• Support event closeout, including receiving, counting, and storing returned products and equipment.
• Provide operational or supervisory event support as assigned by the Operations Manager.
• Assist with Cougar Crunch production, packaging, and cleanup when needed.
• Provides standard customer support
• Trains part-time employees on daily operational and food safety procedures, as well as safe working conditions
• Perform other related duties as assigned by the Operations Manager.

What qualifies you for this role:

Minimum:

• A firm commitment to the Mission of BYU
• High School diploma

Preferred:

• One year of experience in receiving, inventory control, warehouse operations, logistical support, or a related field.
• Experience supporting inventory and product distribution across multiple locations.
• Experience training or supervising employees.
• Experience using EATEC or a comparable inventory management system.

A Physical Exam and Lift Test will be conducted as a part of the hiring process for this position.

• Physical Effort: Moderate -- Physical effort represented by frequent handling of medium weight objects (approx. 20-50 lbs.) and materials, or use of medium weight hand tools. May require climbing and working from ladders or in awkward positions.
• Environment: Periodic exposure to unfavorable conditions because of unavoidable need to be in variable temperatures or wet environments, etc.
• Hazards: Minimal existing or potential hazards

Typical Physical Efforts, Environmental Factors, and Hazards

• Work in cold/wet environments -- often outdoors (4 hours, multiple times weekly)
• Move boxes of product weighing up to 50 lbs (5 min, up to 10 times daily)

What we offer in return:

This position comes with fantastic benefits, including:

• 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans) 

• Employee assistance program, available to the employee and all members of their household 

• May be eligible for tuition benefits after two years 

• Access to the library 

• Free on-campus parking 

• Free UTA passes for employees, spouses, and qualified dependents 

• Discounts at the BYU Store and for many events at BYU 

Pay Grade: 47

Typical Starting Pay: $19.00 to $24.00 per hour

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

**If the job doesn’t have a post-end date, the job could close at any time on any day**