Lead Business Analyst

We are looking for a Business Analyst to join our Data & AI Consulting team. This is a great opportunity to start and grow your career, working on data analytics and AI-enabled projects alongside experienced analysts, consultants, and stakeholders from different departments. Working closely with and learning from fellow team members, you will help gather and document requirements and support the delivery of practical technology solutions for our customer projects. 

About You – experience, education, skills, and accomplishments:

• Bachelor’s degree in computer science, Information Technology, Bioinformatics, Biotechnology, Business Administration, or a related technical/scientific discipline. 

• Minimum 5 years of professional experience as a Business Analyst, preferably within a technology consulting firm, IT services company, or a Life Sciences/Healthcare organisation. 

• Proven expertise in translating complex business problems into clear technical requirements, functional specifications, user stories, and process flow diagrams. 

• Understanding of the software development lifecycle, including translating requirements into user stories and acceptance criteria and supporting testing. 

• Exposure to a programming or scripting language such as Python for data manipulation and simple automation. 

• Comfortable using project management tools (e.g., Jira, Confluence, MS Project). 

• Interest in, or basic awareness of, generative AI and large language model (LLM) tools 

• Strong communication & analytical skills. 

It would be great if you also had . . .   

• Knowledge of or prior experience with Healthcare or Lifesciences domain. 

• Track record of continuous improvement and innovation leveraging trailblazing technologies demonstrated. 

• Agile SCRUM Certification 

• Prior experience in a client-facing consulting role, managing stakeholder expectations and navigating complex project deliveries. 

• Experience working with cloud platforms (AWS) or specialized Life Sciences platforms (Veeva, Salesforce Health Cloud, or Medidata).

What will you be doing in this role?  

• Work with client stakeholders to understand and document user and functional requirements. 

• Conduct discovery workshops with client to prioritize and assess the feasibility of user requirements against Clarivate and customer own data. 

• Work with the delivery team to communicate the client requirements using Agile SCRUM.  

• Collaborate with the Development and QA teams to ensure implemented solution meet quality standards and quality assurance procedures are in place to develop and maintain a full traceability matrix. 

• Support non-technical teams of technical writers and trainers in pre-release, deployment and post-deployment change management activities. 

• Support the development and execution of GxP validation plans in collaboration with customer and our own compliance teams.

About the Team    

The Data & AI Consulting team operates on a global scale, working seamlessly with stakeholders from different corners of the world to provide custom solutions to diversified client base. We believe in the power of collaboration and diversity to drive success. As a part of our team, you'll have the opportunity to contribute to impactful projects, exchange ideas with talented individuals, and be at the forefront of exciting challenges.

Hours of Work   

Monday to Friday (Hybrid work mode). The work timing is 12 – 9PM IST.

This helps the team to have some overlap with their counterparts working in other offices in Toronto and Barcelona. 

Location: Bangalore.

At Clarivate, we are committed to providing equal employment opportunities for all  qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.