Accounts Receivable Specialist

About Reliable Parts:

We are a leading distributor of appliance parts in the US and Canadian markets. With over 60 branch locations and multiple distribution centers, we provide service to customers in multiple sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail spaces. We pride ourselves on the exceptional products, services, and value we add to the appliance parts service and repair industry.

We are also proud of our exceptional employees. They ensure that all orders and inquiries are researched and handled knowledgeably and professionally, and we provide the training they need to succeed. Because of their dependability, we consider them a big part of our success. In turn, we offer opportunities for growth and relocation, as well as great benefits and supportive management that make our growing business an industry leader.

Position Purpose:

This position reports to the Accounts Receivable Supervisor. The accounts receivable Specialist is responsible for ensuring the timeliness and accuracy of payments received and posted in our systems, implementing company policy on overdue accounts on a timely basis.

Essential Functions:

• Post payments, collect payments and process credit card payments
• Prepare bank deposit
• Reconcile customer accounts and make follow-up calls to resolve payment issues
• Respond to account balance and payment inquiries by customers
• Ensure customer accounts are accurate and up to date
• Monitoring customer's account balance and releasing orders
• Follow up of overdue accounts
• Create spreadsheets, and use software to prepare reports and AR documents
• Distribute account statements to clients
• Perform credit checks in connection with setting up new accounts
• Resolve payment issues without delay to prevent any misrepresentation

Secondary Functions:

• Assist with month-end and year-end closing
• Special projects as assigned
• Back up other members of the department