- Salary
- C$30 – C$38/hr
- Location
- Langley, British Columbia, CA
- Workplace
- Hybrid, Onsite
- Type
- Full-time
- Department
- IT
- Source
- BetterTeam
Description
Overview:
Cascadia Windows & Doors is an innovative manufacturer, creating beautiful architectural fiberglass windows and doors, as well as the Cascadia Clip® cladding attachment system. In response to the company’s recent growth, Cascadia is on the lookout for a Technical Customer Service Representative to support sales, project management and client service needs.
Job Description:
Service Technician – Hybrid Role.
The Service Technician is responsible for servicing and adjusting Cascadia’s high-performance windows and doors throughout Western Canada and the Pacific Northwest.
This is a hybrid position that requires flexibility to work both in the shop and alongside the service team.
General List of Responsibilities:
- Adjust window and door hardware on-site.
- Replace damaged or defective insulated glass units.
- Repair and touch-up paint on window and door frames.
- Document repair and service work.
- Provide Cascadia’s technical team with feedback from installers and contractors.
- Travel to project sites as required.
- General labour, as required.
Qualifications:
- Construction experience and knowledge of installation practices for windows & doors.
- 3 years of window and door installation/glazier experience.
- Knowledge of European Tilt & Turn hardware is an asset.
- Valid Driver’s License.
- Excellent interpersonal communication skills and ability to deal with clients, homeowners, and contractors.
- Excellent documentation skills and attention to detail.
- Honest, reliable, professional, and a problem solver.
- Positive attitude and the ability to take direction.
- Self-motivated and pride in workmanship.
What We Offer:
- An opportunity to make your mark in a well-established but growing company that is focused on helping the construction industry achieve higher-performing buildings.
- Competitive salary and benefits program.
- Continuous training and opportunities to learn with a knowledge-based company at the forefront of the green building movement.
- 100% Company-paid extended benefits package after 3 months.
- RRSP program after 2 years.
- Salary: $30.00-$38.00/hour - depending on experience.
- Shift: Monday-Friday, full-time.
The role is based at the head office in Langley, BC, and works Monday-Friday. Once training is complete, the work schedule and location (in-office / hybrid) will be coordinated with the successful applicant.
Skills
Customer ServiceProject Management