Hiring.Camp

Director Global Manufacturing Quality

Sensata

·

4 days ago

Location
Sofia, Bulgaria
Type
Full-time
Department
Manufacturing
Seniority
Director
Experience
8+ years
Education
Master
Source
Workday

Description

Sensata Technologies is seeking an experienced Manufacturing Quality Director to define, deploy, and continuously improve the manufacturing quality strategy across multiple production sites.

The role partners closely with Site Quality Managers and regional quality leaders to drive customer satisfaction, prevent quality issues, reduce the cost of non-quality, and standardize quality processes across the organization.

The successful candidate will lead multi-site quality performance initiatives, establish common standards, promote operational excellence through structured problem-solving methodologies, and leverage digital tools and analytics to improve manufacturing quality performance globally.

General Responsibilities • Directs all assigned quality assurance team members while reporting team successes and opportunities to the Director of Quality Assurance and Development • Oversees the sharing and implementation of best practices across all business units • Directs the activities of the Quality Management System • Oversees time management and operational support • Directs and produces Quality Assurance measures and metrics which report any trends or process improvement opportunities for each project • Directs the training and other required activities for the department • Oversees internal control failure remediation efforts Experience / Qualifications • A university degree required (i.e. Bachelors degree) or equivalent relevant work experience. • Ability to lead, coach, and develop team members • Holds self and others accountable to achieving goals and standards • Ability to work in a fast-paced environment to handle multiple competing tasks and demands • Strong communication skills; oral, written and presentation • Strong organization, planning and time management skills to achieve results • Strong personal and professional ethical values and integrity • Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel) • Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers

General Responsibilities

  • Define, implement, and monitor external quality KPIs, including defect rate, complaint ratio, customer incidents, and warranty claims.
  • Analyze quality performance results and deploy corrective and preventive actions.
  • Define and monitor key internal and external quality metrics, including scrap rate and cost of non-quality.
  • Identify sources of defects and drive reductions in scrap, complaints, warranty costs, and quality losses.
  • Utilize QRQC, 8D, 5 Why Analysis, and root-cause investigation methodologies.
  • Harmonize quality processes, KPIs, tools, and reporting mechanisms across manufacturing locations.
  • Coordinate cross-regional and multi-site quality teams to facilitate best-practice sharing.
  • Deploy common quality standards and training programs.
  • Drive a Stop at First Defect quality culture.
  • Leverage digital tools, reporting systems, and analytics to improve performance.

Experience / Qualifications

  • Bachelor’s Degree in Engineering, Manufacturing, Operations, Quality Management, or related technical discipline.
  • Master’s Degree or MBA preferred.
  • Minimum 8 years of experience in Manufacturing Quality, Operations Quality, or Customer Quality.
  • Experience managing quality performance across multiple production sites.
  • Proven ability to lead cross-functional teams within a matrix organization.
  • Strong communication, stakeholder management, and leadership skills.

Specific Duties

  • Drive deployment of a global manufacturing quality strategy aligned with business and customer requirements.
  • Lead initiatives focused on customer satisfaction, issue prevention, and continuous improvement.
  • Support preventive quality activities including durability testing, aging tests, OK-start audits, startup checklists, and PFMEA activities.
  • Ensure consistent application of quality standards and methodologies across all manufacturing sites.
  • Promote data-driven quality improvements using digital solutions and analytics.

Specific Experience

  • Extensive experience reducing scrap, customer complaints, warranty costs, and cost of non-quality.
  • Deep understanding of manufacturing quality systems and operational excellence principles.
  • Hands-on expertise in QRQC, 8D, 5 Why Analysis, and structured root-cause problem solving.
  • Experience implementing standardized quality tools and processes across multiple locations.

Preferred Certifications

  • Six Sigma Green Belt or Black Belt certification.
  • Lean Manufacturing certification.
  • ASQ CQE, CMQ/OE, or equivalent preferred.
  • ISO 9001 and/or IATF 16949 Auditor certification preferred.

Key Working Relationships

  • Regional Manufacturing Quality Leaders
  • Site Quality Leaders
  • Customer Quality Champions
  • Global Product Quality Champions
  • Divisional, Regional, and Functional Heads

Gross Annual Salary Range:

55,751.00 EUR - 76,657.90 EUR

The salary range is published in line with the EU Pay Transparency Directive and relevant country legislation.


Starting Salary

The starting salary offered will be based on objective, gender-neutral criteria , (e.g internal equivalency, relevant skills, experience, qualifications etc.). Applicants will not be asked for salary history.

SmarterTogether

  • Collaborating at Sensata means working with some of the world’s most talented people in an enriching environment that is constantly pushing towards the next best thing

  • Employees work across functions, countries and cultures gaining new perspectives through mutual respect and open communication

  •  As OneSensata, we are working together to make things work together 

Click here to view Sensata Recruitment Privacy Statement

Click here to view our Sensata Recruitment Privacy Statement for China

NOTE:  If you are a current Sensata employee (or one of our Affiliates), please back out of this application and log into Workday via the Company Intranet to apply directly.  Type "FIND JOBS" in the Workday search bar.

Skills

ExcelWorkdayLean ManufacturingSix Sigma

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