Senior Manager/Manager, External and Executive Communication Lead

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

The role will be a communication strategist to lead external communications and executive profile. This role ensures that the reputation of PCALT is well managed and protected and properly perceived by public as a lifetime partner. The role will serve as a strategic and trusted partner to senior management and business, crafting communications strategy, executive profile, crisis and issue management.
Successful candidate will lead the external communication teams and will have to showcase leadership, right judgement and stakeholder sensitivity.

Key Responsibilities:

1. Plan and manage external communications strategy to consolidate positive reputation for PCALT as a team leader.

2. Plan and profile CEO profile internally and externally with consistent and professional manner on various platforms such as CEO messages, town hall, Centre’s internal event, or other external speaking opportunities.

3. Crisis and issue management, as well as flagging potential issues and handling in timely and professional manner.

4. Represent the team as the go-to person and participate in relevant meetings to provide professional and sensible advice and judgement.

5. Manage external communications policy and guideline, support and train spokesperson when they are representing the companies for external events. 6. 6. Plan and management media communications strategy by various platforms such as LinkedIn, press releases, press events or interviews to support corporate storytelling and business agenda.

7. Closely work with Centre’s Communications team on key initiatives and able to localize narratives to create impactful results.

Experience & Qualifications:

Required:

• 10-15 years of experience in communications, executive communications, internal communications, or related fields
• Proven strategic communications and crisis management capability
• Strong writing and editing capabilities across multiple formats
• Experience supporting senior leaders or working in high-expectation environments
• Ability to manage sensitive information with discretion
• Professional English proficiency

Preferred:

• Background in journalism, or corporate communications
• Experience in matrixed or fast-paced organizations

Skills & Attributes:

• Strategic thinking
• Strong editorial judgment and attention to detail
• High emotional intelligence and stakeholder awareness
• Ability to anticipate executive needs and adjust messaging accordingly
• Calm under pressure and comfortable handling ambiguity
• Strong collaboration skills and ability to influence without authority
• High integrity and professionalism

 

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.