Teller | Downtown Champaign

Position Summary

At Busey, our tellers develop relationships with customers by offering best-in-class customer service, asking targeted questions, and providing accurate and efficient banking transactions. As an associate in one of our service centers we also count on tellers to focus on our customer's experience - greeting, listening to understand needs, and utilizing resources for prompt solution. Our ideal teammate finds joy in working and building relationships with others. If this sounds like you, apply! We have a team of trainers ready to set you up to succeed!

Duties & Responsibilities

• Facilitate an excellent customer service experience, while maintaining confidentiality & professionalism
• Complete customer transactions accurately and efficiently, including cash handling. 
• Refer customers to bankers, allowing for further discovery of products and services that might be valuable
• Balance cash drawer, daily, with high degree of accuracy.
• Appropriately gain manager assistance (Ex: should suspicious transaction activity be spotted, or additional clearance is needed for transaction amount/type.)
• Scanning work for image branch capture. 
• Other duties as assigned 

Education & Experience

Knowledge of:

• Strong customer service skills
• Strong interpersonal communication skills
• Bank compliance, security, and operational policies

Ability to:

• Learn to operate basic office equipment and systems at teller terminal. 
• Accurately count money
• Perform duties and make decisions under frequent time pressures
• Stand for extended periods of time
• Lift 50 pounds

Education and Training:

• High School diploma (or equivalent)
• Cash handling experience (preferred)

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range: $16.50-$18.00/hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being—now and in the years to come—are important to us. Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment.

Unsolicited Resumes

Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies (“Agency”), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings (“Agreement”). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.