- Salary
- $62k – $93k
- Location
- Salt Lake City Office, United States of America
- Type
- Full-time
- Department
- Operations
- Experience
- 2+ years
- Education
- High School
- Visa
- Not sponsored
- Closing date
- Today
- Source
- Workday
Description
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
The Operations Asset Manager is responsible for the management of WGU assets as it pertains to the Site Operations department. This includes, but is not limited to, computers, mobile devices, software licenses and subscriptions, printers, and other IT equipment for employee use. The position is also responsible for ensuring accuracy of hardware and software asset records and employee assignments and tracking, including the reclaiming of unused licenses/subscriptions as well as the procurement of additional seats when necessary which will include working with Site Operations Leadership and the Purchasing department. This position will also work with leadership by assisting in determining equipment standards for all WGU departments through regular meetings with Site Operations, Security Operations, Desktop Architecture, IT Service Desk, and other department stakeholders.
Operations Asset Manager
Impact Intro
What You'll Do
- Manage hardware and consumable inventory, including stockroom organization, deployment readiness, and disposal activities.
- Maintain and audit asset management databases, ensuring accurate asset, warranty, licensing, and service agreement records.
- Monitor hardware and software asset compliance and support licensing reviews, purchase agreements, and audit readiness.
- Lead hardware refresh planning and execution while tracking quality throughout the asset lifecycle.
- Oversee asset resale and disposal processes, including verification of data destruction requirements.
- Create, maintain, and improve standard operating procedures related to asset management processes and controls.
- Provide reporting, metrics, automation recommendations, and self-service enhancements to improve operational efficiency and inform leadership decision-making.
What You'll Bring
- Minimum of 2+ years of Asset Management or similar industry experience.
- Working knowledge of hardware, including desktops, laptops, thin clients, and mobile devices.
- Experience with network protocols and security policy as it relates to desktop operating systems and computing environments.
- Knowledge of IT asset tracking tools, including IT service desk platforms.
- High School Diploma or GED.
- Experience supporting Windows and Macintosh platforms.
- Strong analytical, organizational, customer service, communication, and problem-solving skills with the ability to work independently in a fast-paced environment.
Bonus Points
- 2+ years of experience with product order placement.
- 2+ years of experience with inventory control, asset management, and asset tracking.
- CompTIA A+ Certification and familiarity with ITIL Foundations and IT Service Management best practices.
What to Expect
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.
- Introductory call
- Hiring manager interview
- Sr. leader interview
Work Location
Visa Sponsorship
Travel Requirement
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.