Content Moderator with native French (EU)

Content Moderator with native French in Lisbon, Portugal

Full-time | Fixed-term contract Permanent employment | Relocation support available

Perfect opportunity for European French speakers to excel — candidates from Belgium and France are also welcome.

We are looking for French-speaking Content Moderation Specialists to join the international team in the field of digital communication in Braga.

We are a global leader in customer experience management and employ thousands of professionals from over 100 nationalities across our sites in Lisbon, Porto, Setúbal and Covilhã and many other countries in Europe and other regions. If you are detail-orientated, resilient, and comfortable reviewing sensitive online content, this role is a perfect opportunity for you.

Your Responsibilities Include

• Moderation of user-generated content in French

• Review of videos, images, and text content

• Removal and blocking of inappropriate content

• Prevention of cybercrime and policy violations like spam and phishing message deletion

• Classification, filtering and analysing platform information for transparency

• Ensuring compliance with legal and ethical standards

Working Schedule

• 40 hours per week

• 8 hours per day + 1 hour lunch break

• Rotational shifts Monday – Sunday (24/7 project)

• Rotating shifts including nights, weekends and holidays

Our Ideal Candidate Would Have

• Fluent French (C1-C2)

• English B2 minimum

• Good emotional resilience

• Attention to detail

• Ability to work in rotating shifts

• EU passport or legal right to work in Portugal

• Wish to complete 10 days paid placement training (€256.80 total allowance)

Our Offer to You

• Fixed-term contract (~12 months expected duration)

• Possibility of permanent contract after 2 years

• Clear career growth path

• Portuguese employment contract

• Optional company apartment (benefit-in-kind ~€200 declared tax-free)

• Monthly compensation package

• Health insurance from the company from the beginning

• 22 paid vacation days/year

• Wellness & mental health program (24/7 support) and Employee Assistance Program

• Relocation if you're in another EU country — we support you with all the necessary documentation and provide accommodation upon request