- Salary
- $65k – $82k/yr
- Location
- San Diego, CA
- Workplace
- Onsite
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Source
- Lever
Description
Who we are
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
In this role, you'll be joining the Retail team. The Retail team spans across 7 brick and mortar showrooms and over 40 Nordstrom locations, all crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.
What you'll do
To further this important mission, we are looking for an engaging Showroom Manager to help us drive sales performance while delivering an exceptional customer experience.. The team member will partner with the Retail leadership to develop a high performing team, execute operational excellence, and achieve showroom performance goals. . In this role, you will focus on executing processes and procedures that ensure the showroom exceeds performance targets, and maintains brand consistency. This role will be based out of our San Diego Showroom.
*This position does not offer relocation assistance.*
Skills
Risk ManagementCustomer ServiceRetail SalesMerchandisingVisual Merchandising
Benefits
Competitive medical, dental, vision, and disability plansOption to participate in a 401(k) plan through Betterment Flexible paid time off and paid holidays Monthly cell phone reimbursementMonthly wellness stipend6 weeks paid parental leave; an additional 6-8 weeks disability leave for eligible birthing parentsOne Medical and Wellhub (Gympass) membershipEmployee engagement, cultural events, and trainings Discounts on garment rental and purchases for you, your partner, and friends & familyAnnual compensation review process
