- Location
- COL-DC Bogota Calle 25G, Colombia
- Workplace
- Remote
- Type
- Full-time
- Seniority
- Entry
- Closing date
- Today
- Source
- Workday
Description
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare worldwide.The Associate Quality System Specialist supports the complaint handling process to ensure compliance with internal procedures, regulatory requirements, and service level agreements (SLAs). This role is responsible for executing complaint-related activities, maintaining accurate records in quality systems, supporting audits, and collaborating with regional stakeholders and global operational teams. The position also contributes to process improvements, reporting activities, and training initiatives that strengthen the overall quality management system. Proficiency in English is required, and Portuguese language skills are preferred to support communication, documentation review, and regional collaboration.
Responsibilities may include the following and other duties may be assigned:
Perform maintenance and oversight and implementation of Quality Management System Processes specifically for document control across Eurasia and Americas region in a form of centralized shared provision
Prepare reports and/or necessary documentation and provides to applicable stakeholders, both internal and external
Report includes data analysis, recommendations and suggestions to benefit improvement of process being supported
Collaborate across multiple nationality within Medtronic to effectively implement document control process as well as identify areas for improvement and standardization for lean process implementation
Analyze data to identify trends and opportunities to be used as baseline for improvement on quality aspects
Required Knowledge and Experience:
Bachelor’s degree
One year experience related to Quality, Regulatory, Compliance, or a related field
Fluent in English
Strong communication and interpersonal skills
High attention to detail and accuracy
Knowledge with Microsoft Office tools
Knowledge or willingness to develop Portuguese and Demonstrated experience in Quality Assurance and Quality Management Systems is highly advantageous.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Recruitment Fraud Alert
We are aware of phishing scams targeting job seekers. Please keep the following in mind:
Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at [email protected].
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
