At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

R&D Operations

Job Sub Function:

Clinical Trial Project Management

Job Category:

Professional

All Job Posting Locations:

Allschwil, Basel-Country, Switzerland

Job Description:

We are searching for the best talent for our Associate Director, Business Process Optimization (BPO) Lead position to be located in Allschwil, Switzerland.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United States- Requisition Number: R-083977

Belgium - Requisition Number: R-088124

Switzerland- Requisition Number: R-088129

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Purpose:

The Associate Director Business Process Optimization (BPO) Lead will be responsible for the strategy, oversight, health and performance of processes in collaboration with Process Owners and Subject Matter Experts (SMEs). The BPO Leads will also drive, participate or support key complex or strategically meaningful process improvement efforts. This role will be accountable for developing and maintaining metrics for key processes and responsible for presenting these to appropriate Global Development (GD) partners.

You will be responsible for:

• Drive end to end optimization and continuous improvement of existing processes to deliver on key strategic improvement projects.
• Develop and lead all aspects of process strategy, inclusive of continuous improvement, process health and optimization.
• Establish positive relationships with Process Owners, BPO Lead peers, and key business partners across Global Development (GD).
• Effectively communicate with sponsors, leadership and business partners on process status and opportunities.
• Develop, baseline , and monitor appropriate metrics to improve process performance.
• Support Process Owners as needed in timely and effective response to process gaps and inspection/audit findings, as well as self-identified issues.
• Support risk identification within the assigned value stream of processes and develop and implement appropriate actions.
• Establish and collaborate on process analysis and reporting capabilities.

Qualifications/ Requirements:

• A minimum of a Bachelor’s degree is required.
• A minimum of 10 years of progressive business experience is required.
• Experience in Clinical Operations/Quality Operations with exposure to clinical development teams/processes is required.
• Exposure to Standard Operating Procedures (SOPs), Training, Corrective and Preventative Actions (CAPAs), Process Improvement, and Metrics is required.
• Knowledge of clinical research processes and applicable regulatory requirements is required.
• Project and portfolio management experience is required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) is required.
• Excellent written, verbal, and interpersonal communication skills are required.
• Strong critical thinking and analytical problem-solving skills are required.
• Demonstrated ability to collaborate across organizational levels and influence decision-making within a global environment is required.
• Knowledge of continuous improvement techniques or Green Belt certification is preferred.
• Experience with Microsoft Visio is preferred.
• Experience with SharePoint is preferred.
• This position will require up to 20% domestic and international travel.

#LI-Hybrid

 

 

Required Skills:

 

 

Preferred Skills:

Budgeting, Clinical Trial Designs, Clinical Trials, Compliance Management, Consulting, Contract Management, Execution Focus, Fact-Based Decision Making, Give Feedback, Industry Analysis, Laboratory Operations, Organizing, Process Improvements, Project Integration Management, Research and Development, Research Ethics, Technical Credibility