- Location
- Duluth, GA, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Management
- Seniority
- Manager
- Education
- Bachelor
- Industry
- Healthcare
- Category
- Project Management
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Workday
Overview
As a Solution Adoption Project Manager at Waystar, you'll be responsible for the successful implementation of Waystar solutions by leading the team and the client project team from sales transition to implementation, through move to production, and finally transitioning the solution and client to the Waystar Enterprise Support Team. Your responsibilities include overseeing all aspects of project implementation, understanding and supporting client project success criteria, defining and communicating project plan updates, managing project status and risk reporting, serving as primary client contact, coordinating Waystar project team resources, delivering monthly status reports, and documenting client setup information. You'll need a bachelor's degree, exceptional critical thinking skills, healthcare billing or operations experience, and excellent organizational abilities to juggle multiple projects concurrently. This role offers the opportunity to interact with some of the largest and most prestigious Healthcare Enterprise organizations in the U.S.
Description
ABOUT THIS POSITION
The Strategic Project Manager is responsible for the successful implementation of Waystar solutions by leading the team and the client project team. This engagement begins with the sales transition to implementation, the move to production and the transition of the solution and client to the Waystar Enterprise Support Team. Individuals in this position are expected to have or develop a specific knowledge of Waystar’s business, industry, and operations, including an intimate understanding of healthcare specific billing requirements, reimbursement, enrollment, and patient billing and payments. The successful candidate will also have the opportunity to interact with some of the largest, most successful and prestigious Healthcare Enterprise organizations in the U.S.WHAT YOU'LL DO
Oversee and manage all aspects of the project implementation; including product solutions and associated revenue
Understand and support the client project success criteria and goals
Define and communicate project plan updates to the Waystar team and client project manager
Manage project status, issue list, and risk management reporting
Act as primary contact to the client for project and milestone issues
Coordinate Waystar project team resources and deliverables
Deliver monthly internal project status report out
Coordinate monthly strategic review sessions with client and Waystar leadership
Document client set-up information and specifics for the Transition Document
Perform other duties and /or projects as assigned by management within the area of responsibility
WHAT YOU'LL NEED
Bachelor degree is required
Exceptional critical thinking and analytical skills
Healthcare billing or healthcare operations experience required preferably institutional and provider billing knowledge
Project management experience working with large healthcare organizations preferred
Excellent Organizational skills with the ability to juggle multiple projects concurrently
Excellent written and oral communication skills required. Must be able to clearly and effectively communicate the results of implementations with team members, clients, and vendor partners
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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About Waystar
Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle through innovative cloud-based technology and robust data.