- Location
- Dallas, TX
- Workplace
- Onsite
- Type
- Part-time
- Department
- Hospitality
- Seniority
- Entry
- Industry
- Hospitality
- Category
- Operations
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- UKG
Overview
As a Concierge at Hôtel Swexan, you'll be a key contributor to the Front Office team, providing exceptional guest experiences through personalized service. Your responsibilities include greeting guests, managing inquiries about hotel services and local attractions, making reservations, handling packages, and utilizing hotel systems to fulfill requests. You'll anticipate guest needs, respond promptly to all interactions, and professionally handle complaints while maintaining confidentiality. The role requires excellent communication skills and the ability to work efficiently within a team environment.
Languages
About Harwood Hospitality Group
Harwood Hospitality Group is Dallas’ premier Hospitality owner-operator, introducing its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hotel Swexan.