Debtors Clerk

Debtors Clerk

Location: Bellville
Industry: Logistics
Work Environment: Office-based
Salary: R16 000 – R25 000 CTC per month (depending on proven experience)

Please note that the salary offered will be based on your skills, experience, and suitability for the role. Meeting the requirements does not automatically qualify a candidate for the maximum salary bracket.

About the Company

This is a company that values accountability, trust, and flexibility. There is no micromanagement – you'll be given the freedom to manage your responsibilities and succeed, provided you deliver on expectations and take ownership of your work.

Important Requirements

• Minimum 2 years' solid Debtors Clerk experience is essential.
• This is NOT a Debtors Controller or Credit Controller role.
• Previous experience within a logistics, transport, distribution, or similar high-volume environment will be highly advantageous.
• This role manages a high-volume debtor book, requiring excellent attention to detail, strong reconciliation skills, and the ability to work accurately under pressure.
• The workload increases significantly during peak trading periods, therefore applicants must be comfortable working in a fast-paced environment and handling large volumes of transactions, account reconciliations, customer queries, and payment allocations.
• Strong organisational skills and the ability to prioritise effectively during busy periods are essential.

Key Responsibilities

Banking & Cash Allocation

• Capture and post receipts from bank statements.
• Allocate and apply customer payments accurately.
• Prepare and post adjusting journals when required.
• Provide information required for cash flow planning.
• Load finance charges on overdue debtor accounts.
• Issue credit notes when required.

Debtors Administration & Customer Accounts

• Maintain and update customer accounts.
• Open new customer accounts in Business Central.
• Send monthly, bi-monthly, and ad hoc account statements.
• Reconcile debtor accounts and resolve unapplied payments, credits, and open items promptly.
• Prepare account reconciliations where required.
• Ensure account queries are resolved timeously.
• Assist with customer queries, including providing invoices and supporting documentation.
• Follow up on overdue balances and outstanding payments.
• Liaise with internal stakeholders regarding customer account queries.

Credit Applications & Insurance Administration

• Process credit applications received via SharePoint.
• Assist with CGIC cover applications.
• Prepare and submit monthly CGIC declarations.

Risk Management & Reporting

• Update and maintain debtor reports on SharePoint.
• Identify and highlight high-risk accounts.
• Flag customers that may require CGIC claims or legal action.
• Monitor and identify customers who may be overtrading.
• Escalate potential credit risks proactively.

What We're Looking For

We are looking for an experienced Debtors Clerk who thrives in a high-volume environment. The successful candidate will be comfortable managing large numbers of transactions, reconciliations, account queries, and payment allocations, particularly during peak season when volumes increase substantially.

You should be highly organised, accurate, and proactive, with strong follow-up skills and the ability to prioritise effectively in a fast-paced environment. Attention to detail is critical, as is the ability to take ownership of your work and consistently meet deadlines.

This role will suit someone who enjoys the operational side of debtors administration, account maintenance, reconciliations, and customer account management, rather than a Debtors Controller or Credit Controller looking for a collections-focused position.