- Salary
- $50k – $95k
- Location
- (USA) Upstream Building AR Bentonville Home Office, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Senior
- Education
- Master
- Source
- Workday
Description
Position Summary...
What you'll do...
Role summary:The Senior Analyst, Business Support plays a critical role in enhancing business operations by analyzing processes, identifying improvement opportunities, and supporting strategic initiatives. This position involves troubleshooting issues, evaluating performance metrics, and collaborating with cross-functional teams to ensure effective execution of projects and business plans. The role requires strong analytical skills to report trends, recommend solutions, and support decision-making. The Senior Analyst also fosters partnerships with stakeholders to drive continuous improvement, maintain compliance, and uphold company values while contributing to operational excellence and sustainable growth.
About the team:
The Data Ventures team at Walmart drives the transformation of data into actionable business solutions that empower merchants and suppliers. Focused on delivering scalable B2B data products, the team collaborates across functions to enhance decision-making and operational efficiency. Members contribute to strategic initiatives by analyzing processes, identifying improvement opportunities, and supporting project execution. This team values integrity, continuous improvement, and strong partnerships to uphold Walmart’s commitment to serving millions of customers. Joining this group offers a chance to impact a high-growth business within a global leader by applying expertise in business process mapping and analysis.
What you'll do:
- Serve as a client-facing support partner, managing complex cases from intake through resolution while ensuring data accuracy, consistency, and integrity across all products. Collaborate with cross-functional teams to investigate issues, identify root causes, implement corrective actions, and drive continuous improvements that enhance the customer experience.
- Identify and troubleshoot business process issues, distinguishing those requiring internal resolution from those needing external escalation.
- Analyze and report business metrics, identifying trends and recommending improvements to enhance performance and decision-making.
- Build and maintain strong partnerships with stakeholders to implement effective business solutions aligned with organizational goals.
- Provide guidance on best practices and support continuous improvement efforts across teams.
What you'll bring:
- Strong knowledge of retail operations, replenishment processes, inventory management, and key drivers impacting sales, in-stock levels, and operational performance.
- Proven ability to analyze retail metrics, develop reporting solutions, identify trends, and provide actionable recommendations that drive business results.
- Experience supporting replenishment, forecasting, inventory health, service levels, and operational execution through data-driven insights.
- Skilled in root cause analysis, process improvement, and resolving complex operational challenges.
- Effective communication and stakeholder management skills with the ability to influence decisions.
- Commitment to accuracy, accountability, continuous improvement, and building strong cross-functional partnerships.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $50,000.00 - $95,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Management, Logistics, Computer Science, or related field OR 2 years’ experience in operations, retail, project management, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
WalmartMasters: Business AdministrationPrimary Location...
1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills
ComplianceInventory ManagementProject Management