Human Resources Manager – Chef-Driven Hospitality Group

Highly acclaimed Los Angeles restaurant group is seeking a versatile, experienced Human Resources Manager with a strong hospitality background to join their growing team. This role will work in collaboration with the HR Director to help oversee all HR functions for the group, and proactively support/develop employees in the field. Responsibilities include hiring/recruitment, proactive field training, employee relations, policy & procedure, compliance, and benefits administration. Looking for someone with a people-oriented mindset who can build upon and uphold a workplace culture that fosters positivity and continuous improvement. It will be critical for this person to also have a strong presence in the field in order to collaborate with, train, and develop staff across the group’s diverse portfolio of restaurants on HR-related matters. This is not a hybrid role, and the HR Manager will report to and work out of the corporate office when not in the field.

The ideal candidate possesses the ability to work with individuals across all levels of the organization in order to successfully balance employee needs with business objectives and create integrated solutions. A true passion for working with and developing people is a must! Strong knowledge of California labor laws and regulations in addition to restaurant/hospitality industry experience is required. Bilingual in Spanish is highly preferred. This is an amazing opportunity to join an extremely successful and respected group with strong growth potential!

HR Manager Responsibilities:

• In collaboration with the HR Director, develop and lead the implementation of projects aimed to streamline organizational structures, roles, and/or processes that create speed, efficiency, and support rapidly shifting business demands
• Partner with HR Director to analyze and audit organizational performance, determine talent gaps, and propose strategic solutions that support the company’s business objectives
• Provide day-to-day performance management guidance to directors and management teams (coaching, counseling, career development, disciplinary actions) and support with Employee Relations issues
• Plan and facilitate training opportunities for leaders to support the development of business strategies that improve organizational design, change management, and align with company vision, value, and business objectives
• Leverage workforce analytics and insights to support the development and execution of a more efficient, streamlined approach to talent management, focused on forecasting, staffing, on-boarding, development, performance management, and career and succession planning
• Serve as a strategic HR partner to restaurant directors, managers, and employees to improve relationships, build morale, and increase productivity and retention
• Collaborate with recruitment and lead initiatives focused on acquiring and retaining top talent and developing a strong talent pipeline for future organizational needs
• Influence management teams to take a near and long-term view on engaging in key talent processes including talent review, succession planning, leadership development, and talent assessment
• Develop and implement thoughtful, integrated approaches to promote key Diversity, Equity, and Inclusion initiatives, and partner with company leaders to monitor the ongoing success of these programs
• Evaluate employee training and development needs and advise on effective strategies to help close gaps between current and future skill sets
• Responsible for partnering with the HR Director on complex employee relations matters such as workers’ compensation claims, accommodations, and other sensitive employee relations matters
• Ensures safety, legal, and compliance standards are met at all restaurants within the collective by monitoring and implementing applicable HR federal and state requirements
• Responsible for driving awareness and adoption of company benefit offerings and helping to ensure timely, accurate benefit administration
• Maintain an active presence in the field to provide hands-on support and guidance to restaurant managers and employees on HR policies, procedures, and best practices
• Promote accountability, professionalism, and continuous improvement through consistent leadership and execution of company HR practices and procedures
• Perform other duties as needed and assigned

Candidate Requirements / Qualifications:

• Minimum 5+ years of progressive Human Resources experience with at least 2-3 years’ experience in a leadership position (Human Resources (HR) Manager, HR Generalist, Talent Acquisition, or comparable people management role)
• Bachelor's degree in Human Resources, Business Administration, or a related field
• SPHR, SHRM‑SCP, or equivalent certification is highly preferred
• Some experience within restaurants or a related hospitality field is required, preferably within a high-volume, multi-unit organization
• Bilingual in Spanish highly preferred/a huge plus
• Extensive knowledge of federal and state (California) employment laws and regulations
• Proven ability to effectively interact with all organizational levels in a multicultural environment and build strong, trusted relationships
• Excellent consulting and conflict management skills
• Experience supervising and developing staff and managers
• Ability to function independently with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment
• Demonstrated experience working as a trusted advisor and handling sensitive/confidential information with utmost integrity
• Strong use of sound, independent judgment to identify and anticipate organizational needs and make recommendations for implementation
• Ability to manage multiple conflicting priorities with grace and efficiency
• Experience with or ability to quickly master HRIS systems
• Flexible to handle occasional critical employee issues that may arise after regular work hours (evenings, weekends, etc.)
• Must be proficient in Microsoft Office Suite, Word, and Excel
• Must have a valid Driver’s License and reliable vehicle

Compensation Package Includes:

• Base Salary in the $85-100k range DOE
• Medical Benefits
• PTO Plan