On Call Gift Card Support

Position Overview

Provide Legendary support for the Texas Roadhouse Family of Brands' Gift Card programs by assisting with gift card operations, reporting, customer service, inventory management, and program administration. Partner with internal departments, restaurants, vendors, and guests to ensure accurate and efficient support of gift card initiatives.

Responsibilities

• Support the administration of gift card programs across the Texas Roadhouse Family of Brands.
• Assist with maintaining Gift Card Central and supporting gift card communications and content updates.
• Support gift card program operations, including bulk purchases, store inquiries, guest concerns, and internal partner requests..
• Support the Digital Gift Card Fundraising program.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Qualifications

• High School Graduate or General Education Degree (GED), Associate’s/College degree preferred
• One Year front desk/customer service experience required

• Proficient in Microsoft Office Suite

This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as appropriate. This document is not a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. We as a company do not provide sponsorship for employment-based visas.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally protected status. We encourage and welcome all applicants to apply.

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.