About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A secluded oasis at the edge of an idyllic lagoon! On the east coast of Mauritius, lapped by turquoise waters perfect for water sports, our relaxing Resort is filled with lush greenery and dramatic views everywhere you turn. Each stylish villa and residence feature its own private garden and pool – just like the home for the Resort’s resident giant tortoises. After a day exploring the Indian Ocean or playing unlimited golf at both our Ernie Els-designed course and Bernhard Langer signature course, unwind at our award-winning Spa and raise a glass at one of our exciting dining venues. Mauritius is teeming with opportunities for your next day’s adventures. This beautiful resort opened in October 2008, and has 90 one-bedroom villas, 1 Presidential Suite, 45 two-to-five-bedroom residential villas, 5 stunning Food and Beverage venues in addition to managing an off-property beach bar/restaurant, an award-winning over water Spa, 2 tennis courts and a fitness center.

ob Description – Laundry Supervisor

Department: Housekeeping
Reports To: Executive Housekeeper / Assistant Executive Housekeeper

Position Summary

The Laundry Supervisor is responsible for overseeing the daily operations of the Resort's laundry facilities, ensuring all guest garments, employee uniforms, and hotel linens are processed efficiently and to the highest Four Seasons quality standards. This role supervises the laundry team, maintains productivity and quality, ensures compliance with health and safety standards, and supports the delivery of exceptional guest and employee experiences.

Key Responsibilities

• Supervise and coordinate the daily operations of the laundry and uniform room.
• Ensure all guest laundry, hotel linen, towels, and employee uniforms are cleaned, pressed, and delivered according to Four Seasons standards.
• Monitor workflow and allocate tasks to maximize productivity and operational efficiency.
• Inspect laundered items to ensure quality standards are consistently met.
• Train, coach, and support Laundry Attendants, promoting teamwork and continuous development.
• Ensure proper use and maintenance of laundry equipment and promptly report any faults or maintenance requirements.
• Monitor the correct handling, storage, and usage of laundry chemicals in accordance with safety guidelines.
• Maintain appropriate inventory levels of linens, uniforms, and laundry supplies.
• Assist with linen and uniform inventories and support cost-control initiatives.
• Ensure compliance with health, safety, hygiene, and environmental policies and procedures.
• Investigate and resolve guest laundry concerns promptly and professionally.
• Maintain accurate operational records, including production reports, chemical usage, equipment maintenance logs, and inventory records.
• Support departmental objectives and assist with special projects as assigned.

Qualifications & Experience

• Diploma or Certificate in Hospitality, Housekeeping, or a related field is an advantage.
• Minimum of 2 years' supervisory experience in a laundry or housekeeping environment, preferably within a luxury hotel or resort.
• Strong knowledge of commercial laundry operations, fabric care, stain removal techniques, and laundry chemicals.
• Experience operating commercial laundry equipment.
• Good understanding of health, safety, and hygiene standards.
• Strong leadership, communication, and organizational skills.
• Ability to work effectively under pressure and manage multiple priorities.
• Proficiency in Microsoft Office is an advantage.
• Fluency in English and French is preferred.

Competencies

• Leadership and Team Development
• Attention to Detail
• Guest Service Excellence
• Time Management and Organisation
• Problem Solving and Decision Making
• Effective Communication
• Accountability and Integrity
• Collaboration and Teamwork
• Adaptability and Flexibility

What We Offer

At Four Seasons Resort Mauritius at Anahita, we are committed to creating a world-class employee experience. We offer continuous learning and development opportunities, competitive benefits, and the chance to build a rewarding career with one of the world's leading luxury hospitality brands while delivering exceptional experiences for our guests.