Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity: The purpose of this role is to support underwriters by liaising with brokers to resolve outstanding subjectivities, billing issues, and policy reviews, ensuring timely processing and coordination between all parties involved. This role requires an individual who will work closely with global underwriting teams, demonstrating strong process knowledge and judgment in gathering and communicating pertinent information effectively.

• Location: New York City, NY

• Work Arrangement: This role is hybrid, where you will be expected to be in the office 2-3 days per week  

• The salary range for this role is between $69,000-$104,000.

Your New Role:

• Build and maintain relationships with brokers through phone and email.

• Coordinate with underwriting areas to manage reports needed in the underwriting process.

• Provide recommendations for business improvement.

• Ensure compliance with policies, procedures, and legislation.

• Resolve escalated complaints promptly.

• Monitor pending items from brokers and clients for existing policies.

• Assist with new submission reviews and underwriting model completion.

• Focus on accuracy and adhere to state regulatory requirements.

Preferred Qualifications:

• Bachelor's Degree or equivalent combination of education and work experience.

Preferred Competencies:

• Some relevant experience.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team. 

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to: 

• Hybrid Working – a mix of working from home and in the office 

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis 

• Competitive 401(k) program with company match up to 8% 

• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice 

• Tuition Reimbursement for professional certifications, and continuing education 

• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community 

To learn more, click here: Benefits | QBE US. 

Why QBE?  What if you could have a positive impact – at work and in the world? 

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success. 

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact. 

Join us now, so you can be part of our success – and we can be part of yours! 

https://www.linkedin.com/company/qbe-north-america/ 

  

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.    

   

Equal Employment Opportunity:   

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.   

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship. 

   

Supplementary information   

Skills:

Analytical Thinking, Collaboration Tools, Communication, Critical Thinking, Customer Service, Customer Value Management, Financial Systems, Insurance Regulations, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Compliance, Policy Development, Regulatory Compliance, Risk Management

Application Close Date: 14/07/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.