Housekeeping Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Your own private paradise on a lush coral island. On Desroches Island, there is nothing to distract you from tranquillity, save for the sound of birds singing and an ocean breeze that invites you to come a little closer. We’re the only resort on this captivating coral island in the middle of the Indian Ocean, where the beaches belong to no one and everyone at the same time. Our rustic villas and suites are intimate retreats and will make you feel like a castaway who has struck gold.

The Guestroom Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level.

It also perform tasks as runner, public areas and laundry. 

BASIC PURPOSE: Cleans guest rooms to exacting standards.

ESSENTIAL FUNCTIONS:

1. Has a set number of rooms to clean during a shift. Removes dirty towels and sheets and replaces them with clean ones from the Linen Closet. Cleans, dusts, and sanitizes all areas of the Guest Room (bedroom, living room, dining room and bathroom) according to procedure. Makes bed. Vacuums carpet and cleans marble and tile areas. Removes Rooms service trays, dishes and carts to service landings. (75%)

2. Restocks used amenities such as shampoo, lotions, cotton balls, stationery and pens. (5%)

3. Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)

4. Works harmoniously and professionally with co-workers and supervisors. (10%)

NON-ESSENTIAL FUNCTIONS:

1. Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and House Attendant.

KNOWLEDGE AND SKILLS:

Education:

Experience:

Skills and Abilities: Ability to read, write and speak English.

No. of employees supervised: Zero

Travel required: None

Hours required: Eight hour shift; scheduled days and times may

vary based on need.

ENVIRONMENT

Physical Job Requirements

(for essential functions only)

Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting,

pushing, pulling, and/or carrying to include objects,

weights and frequency

10% - 15% of shift - Pushes or pulls a cart weighing up to 30 pounds for up to 150 feet in one trip. Pushes vacuum while cleaning room and pulls vacuum for distances of up to 150 feet in one trip

______ No Lifting/Pushing/Pulling/Carrying Required

Bending/Kneeling Describe the type(s) of required bending and/or kneeling

to include when, why and how often

20% of shift spent bending to clean and to make beds.

______No Bending/Kneeling Required.

Mobility Describe the type(s) of mobility required to include

distances and % of time involved.

Is mobile during 100% of shift.

______Stationary Position

Continuous Standing Describe the reasons to include time period and frequency

100% of shift

______No Continuous Standing

Climbing

Stairs: Up to approx.__steps_____%of__the shift_

Ladders: Up to approx._____steps_____%of_______________

___x ___No Climbing Required

Driving Describe type of vehicle, distances, % of time involved and

frequency

___x___No Driving Required

Work Environment

Inside: ___100% of ___________

Outside: ____% of _

ENVIRONMENT

Physical Job Requirements

(for essential functions only)

Hearing ___x__Critical _____Moderate _____Minimal

Explain: One-on-one communication with guests.

Vision ____x_Critical _____Moderate _____Minimal

Explain: Read reports, respond to pages

Speech ___x__Critical _____Moderate _____Minimal

Explain: One-on-one communication with guests.

Literacy ___ __Critical ___x__Moderate _____Minimal

Explain: Read rooming lists and directions.

Chemicals/Agents Describe any chemicals/agents to include what they are,

warnings and frequency of use

Cleaning agents. 35% MSDS sheets give detailed warnings

______None required

Protective Clothing

Type: Gloves when cleaning bathrooms and emptying trash

Approx._20%____% of __time in guest rooms________

____ __None required

Equipment Operation List type of equipment and frequency of use

Uses vacuum weighing up to 25 pounds for 15% of shift.

___ ___None required

Other Considerations

___x___None

Additional Information