Floating Office Specialist 2

Opportunity awaits!

Ready to put your administrative talent toward making a real community impact? As a Floating Office Specialist 2 with our Child Welfare team, you’ll play a vital role in keeping operations running smoothly so children and families receive the support they need.

We are currently seeking a Floating Office Specialist 2 to join our Child Welfare team based in our Milton Freewater office.

• This position will serve as a flexible support role for both the Milton Freewater and Pendleton offices. Traveling between offices is part of this role's job duties.

• Milton Freewater is in northeastern Oregon, just 8 miles south of Walla Walla, Washington. Learn more about this community, https://www.mfcity.com/community/page/about-us

Summary of Duties

As a Floating Office Specialist 2, you will:

• Provide administrative support to both the Milton Freewater and Pendleton offices. Traveling between offices as required.

• Provide administrative and records support by managing front lobby operations, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.

• Issue and track vouchers, transportation passes, and parent mileage reimbursements.

• Support protective services staff by entering case data and documentation into the OR-Kids database.

• Request and gather relevant records, including police reports, out-of-state histories, court documents, and physical or mental health records, as needed.

• Coordinate the scheduling and rescheduling of client visits for the branch office, ensuring accuracy and timeliness.

• Assist with researching and verifying parent information, and handling related calls, mail, and documentation.

• Conduct ICWA searches following policies and procedures to determine if a child is eligible for membership and qualified to receive tribal benefits

• Supports certification and adoption units by maintaining accurate provider, case, and training records; coordinates with the placement coordinator to ensure services and certificates are current; prepares and distributes certification, adoption, and training packets; and scans all related documents into OR‑Kids.

• Attends required meetings and trainings and provides backup support for clerical staff when needed.

Minimum Qualifications

• A valid driver’s license and acceptable driving record are required for this position. AND

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Proven experience offering high‑quality, professional support across multiple platforms—face‑to‑face, telephone, and more—to meet the needs of internal and external customers.

• Demonstrated proficiency in using web‑based applications and software such as Word, Excel, and Adobe Pro.

• Demonstrated skill in accurate data entry, data retrieval, and spreadsheet management.

• Demonstrated strong organizational abilities with consistent attention to detail in administrative and program‑related tasks.

• Experience effectively prioritizing responsibilities and managing time to meet deadlines and support overall productivity.

• Experience working collaboratively with diverse populations.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history, are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification

Working Conditions

• Work Locations: Milton Freewater and Pendleton offices and community sites.

• Travel: Job duties include providing support to both the Milton Freewater and Pendleton office. Traveling between offices is a requirement. Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel.

• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.

• Physical Requirements: Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats.

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. 

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.  

• Email: [email protected]

• Phone (call or text): 541-709-0306

Come for a job. | Stay for a career. | Make a difference... for a lifetime!