Ward Administrator (Oncology ward)

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

ROLE SUMMARY

The incumbent will be responsible for the co-ordination of all secretarial and administration work in the Oncology unit. The Oncology Administrator is also responsible for receiving all Representatives, visitors, and doctors in the oncology ward and to make them feel welcome. The incumbent is further responsible for assisting data captures with problem solving of error logs on MoBit. The incumbent will further be required to assist the Oncology staff and the Unit Manager with assigned duties.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Telephone Etiquette

• Answers the telephone in a friendly and professional manner.
• Takes messages for staff, patients and doctors.

Bed Bookings

• Ensure all new theatre cases are opened on SAP in to make it possible to capture stock on MoBit.
• Update theatre lists with all relevant information and bed numbers, print and send to wards, reception and management.
• Assist with bed booking when required.

Transfers

• Ensure the patients families are informed of the transfer if unexpected.

Ward Staff Administration

• Assist with staff shift planning in the Oncology if required.
• Schedule nursing staff hours on Kronos system. Assist with editing of time cards on Kronos.
• Complete and update “Monthly Register” for learners.
• Ensure that the nursing staff are informed of new memorandums distributed by the business.
• Transcribe off duties to staff allocation book.
• Take minutes of staff meetings.
• Schedule nursing staff on TRTP.
• Keep call lists up to date.

General Tasks

• Maintain excellent customer care with all ward stakeholders..
• Stock ordering on MyMarket.
• Complete job cards. Log job cards timeously and follow up on completion.
• Ensure that the nurse’s station & ward reception area is neat and tidy at all times.
• Update Blue Bird daily.
• Load calls and travelling of staff.
• Opening of staff files for Agency.
• Ordering of staff and doctors meals daily, including ordering staff’s meal tickets.
• Monthly reporting on Doctors slate utilization.
• Keep files updated in Oncology

TRANSFORMATION OF OUR SOCIET
 

Personal and professional development

• Assume responsibility for own personal and professional development.
• Keep up to date with Netcare’s evolving policies and procedures.

NETCARE VALUES AND BEHAVIOURS

Netcare Values
At Netcare, our core value is care. We care about the dignity of our patients and all members of the Netcare family. We care about the participation of our people and our partners in everything we do. We care about truth in all our actions. We are passionate about quality care and professional excellence.

• At Netcare, our core value is care.
• We care about the dignity of our patients and all members of the Netcare family.
• We care about the participation of our people and our healthcare partners in everything that we do.
• We care about the truth in all our actions.
• We listen with empathy and respond with acts of compassion in all interactions with our patients and their families.

The Netcare Way

Netcare is committed to providing quality care. Our basic service standard holds us accountable for the below seven behaviours which you will be accountable to uphold:

• Respect - I always greet everyone to show my respect.
• Identity - I always wear my name badge to show my identity.
• Dignity - I always treat others with consideration and humility to uphold dignity
• Care - I always act in the best interest of Netcare and others to show I care
• Compassion - I always listen with empathy and respond with kind action to show my compassion
• Appreciation - I always say thank you to show my appreciation.
• Diversity- I always embrace diversity to strengthen inclusivity and belonging.

Join the team committed to providing the best and safest health and care.