Teller

Description

Teller – La Frontera |Location:  201 Sundance Pkwy, Round Rock, TX 78681 |Schedule: 8:00am- 5:30pm| Starting Pay: $41,600 per year | FLSA Status: Nonexempt 

At Austin Telco Federal Credit Union, we’re dedicated to making a positive impact on our members, our community, and each other. If you’re someone who enjoys helping people, has a knack for numbers and technology, and is looking for a role with real purpose, our Teller position could be your next great opportunity. Come grow with us and make a difference every day. 

What You'll Do

Member Service & Transactions 

• Provide accurate, courteous, and prompt service to members in person and by phone 
• Assist members with account inquiries, balances, and general information 
• Process deposits, withdrawals, payments, cash advances, and other account transactions 
• Issue teller checks, cashier checks, and other member-requested items 
• Balance your cash drawer daily and maintain transaction accuracy 

Account Support 

• Open new accounts for existing members, ensuring full disclosure of products and fees 
• Close accounts following proper procedures and verification 
• Monitor for potential check and identity scams to protect members and the credit union 

Branch Operations 

• Support branch management and assist with coin counter transactions 
• Complete assigned training sessions and stay current on policies and procedures 
• Maintain professionalism, confidentiality, and compliance with all credit union policies 
• Provide support at nearby branch locations when business needs require it 

Requirements 

What You Bring 

• High school diploma or equivalent required 
• 6+ months of experience in customer service, cash handling, or banking 
• Strong attention to detail and accuracy in financial transactions 
• Excellent verbal and written communication skills 
• Ability to work effectively in a team-oriented, fast-paced environment 
• Basic proficiency with computers and office software; experience with financial systems a plus 
• Professional demeanor and a commitment to providing exceptional member service 
• Willingness to learn and adapt to new systems, procedures, and member needs 
• Flexibility to work at nearby branches as needed 

Preferred Experience 

• Prior credit union or financial institution experience 
• Experience with Symitar/Episys or similar financial systems 

Why You’ll Love Working Here: We’re more than a credit union — we’re a community. At Austin Telco, you’ll find a supportive culture, opportunities for growth, and a mission-driven team that puts people first. 

• Comprehensive Benefits: Medical, dental, vision, disability, and life insurance, plus optional coverage for critical illness, legal support, and more 
• Paid Time Off: Federal holidays, vacation, sick leave, and special paid days for birthdays, work anniversaries, and other milestones 
• Retirement Plans: 401(k) with company match and a pension plan 
• Community Engagement: Volunteer opportunities and credit union-sponsored events 
• A supportive, mission-driven culture that values respect, empathy, service, integrity, and cooperation 

Additional Requirements 

• Good credit standing (verified prior to interview) 
• Successful background check and drug screening upon offer 

Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.