Sr. Operations Specialist – Ambulatory Operations and Space Management

JOB RESPONSIBILITIES

Facilities/Operations- Direct daily space planning and utilization activities across ambulatory sites in collaboration with operational and clinical leadership, ensuring alignment with organizational priorities.

Identify & implement opportunities for improving cost and quality through in-depth analysis. Develop and implement policies and procedures for improved utilization, quality and operations. Ensure operations are efficient and cost effective. Resolve issues concerning staffing, utilization of facilities and equipment. Develop and interpret policies and procedures for staff and ensure that all policies conform with guidelines. Collaborate with operational and clinical leaders to resolve space constraints impacting provider scheduling, staffing models, and overall clinic operations. Oversee space request, review, and prioritization processes to ensure alignment with organizational and divisional goals. Maintain accurate and up-to-date space inventory data, including floor plans, room attributes, and utilization metrics.

Accreditation/ Regulatory/ Compliance- Policy/Procedure/ Development or Oversight.

Financial/Budget- Develop, implement, evaluate and manage capital budgets. Develop and manage annual operating budgets or provide direction as needed. Implement and/or maintain a process for financial controls. Analyze and monitor financial performance and report financial results to stakeholders; evaluate variances, determine underlying causes and identify, present, and implement proposed solutions. Integrate the financial management and decision making across the department/division; establish and monitor productivity metrics. Accountable for compliance with organizational financial policies and procedures. Provide oversight in revenue cycle management, including: optimizing revenue, ensuring complete and accurate billing, monitoring associated charge capture; creating competitive pricing, developing/expanding programs; and monthly revenue reporting. Monitor budget expenditures; identify, evaluate, research and/or manage variances/problems. May work with vendor regarding functionality needs, coordinate implementation of new software and upgrades with IS, update processes and communicate changes to department and other stakeholders. May analyze, test and implement existing or new vendor software solutions that fulfill business needs or improve existing processes.

Process/Quality Improvement- Identify, develop, and implement new methods, processes, and systems to improve and facilitate the team's work. Identify ways to improve data quality and usability and to streamline and enhance reporting processes and/or deliverables. Identify and recommend procedures to enhance or maintain a high level of effectiveness in daily operations.

Project Mgt- Coordinate assigned projects including collaborating on project plans, budgets, and resource requirements. Track progress and prepare internal reports. Prepare documents to support project management and reporting. Prepare and distribute project communication to internal and external clients. Identify system and technology needs and act as liaison to ensure appropriate systems and reporting are maintained in support of project requirements. May provide some administrative support such as arranging meetings, developing agendas, preparing meeting materials, taking meeting minutes and preparing progress reports.

JOB QUALIFICATIONS

• Bachelor degree or equivalent combination of education and experience
• 3+ years of work experience in a related job discipline OR equivalent combination of education and experience

PREFERRED EXPERIENCE

• Demonstrated understanding of current ambulatory space management practices, including exam room allocation, provider scheduling templates, and clinic flow

 

Primary Location

Burnet Campus

 

Schedule

Full time

 

Shift

Day (United States of America)

 

Department

Ambulatory Operations

 

Employee Status

Regular

 

FTE

1

 

Weekly Hours

40

 

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$61,401.60 - $78,291.20

 

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s. 

 Cincinnati Children's is: 

• Recognized by U.S. News & World Report as a top 10  best Children's Hospitals in the nation for more than 15 years 

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding 

• Recognized as one of America’s Best Large Employers  (2025), America’s Best Employers for New Grads (2025) 

• One of the nation's America’s Most Innovative Companies as noted by Fortune 

• Consistently certified as great place to work 

• A Leading Disability Employer as noted by the National Organization on Disability 

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) 

 We Embrace Innovation—Together.  We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us. 

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability