Senior System Management Specialist

WHAT IS THE OPPORTUNITY?

The Senior Systems Management Specialist will be responsible for supporting critical applications and their infrastructure across diverse platforms, including Linux, Windows, and Cloud (On-Prem/Public) environments. This role is pivotal in ensuring the reliability and innovation of RBC’s IT ecosystem, requiring collaboration with internal stakeholders, third-party providers and cross-functional teams to deliver technical solutions aligned with stakeholder needs.

WHAT WILL YOU DO?

Technical Support:

• Manage application support across users using Linux, Windows, and Cloud (On-Prem/Public).
• Ensure environmental stability in pre-production and production phases
• Develop tools to automate and troubleshoot issues for the application.
• Environment Management: Configurations, Security, Maintenance, and Deployments for technologies including Databases, Application Servers & Middleware, Cloud Platforms and Data Storage.

Stakeholder Collaboration: Coordinate with relevant stakeholders on new initiatives and system support, fostering alignment between IT and Business objectives.

IT Planning & Execution: Develop detailed plans and estimates for system installations, upgrades, and configurations, adhering to established standards.

Disaster Recovery: Participate in disaster testing and recovery activities to ensure business continuity.

On-Call Support: Provide after-hours support

WHAT DO YOU NEED TO SUCCEED?

Must-Have:

• Experience: 5+ years in IT Role (DevOPs, Infrastructure, Networking).
• Good working knowledge in areas of:
  • Scripting: Python, PowerShell, JSON, XML.
  • Platforms: Linux, Windows Server, Cloud (Azure/AWS).
  • Deployment Tools: GitHub, Helios, UCD
  • Networking/Security: IP, LDAP, Active Directory, Security.
• Adaptable to emerging technologies.
• Ability to adopt Agile Methodologies (Kanban, Scrum) and Tools i.e. Jira, Confluence

Soft Skills:

• Excellent interpersonal and communication skills.
• Ability to work collaboratively within a Team, Cross-functionally; while managing individual tasks, priorities and accountabilities

Nice-to-Have:

• Knowledge of systems management tools such as scheduling tools like StoneBranch, Monitoring tools like Zabbix and configuration management tools.
• Education: University/College degree in Information Technology or equivalent.
• Knowledge of application development and data governance.
• Knowledge of ITIL standards and best practices.

WHAT'S IN IT FOR YOU?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work

#TECHPJ

#LI-POST

Job Skills

Critical Thinking, Cyber Security Management, Encryption Software, Group Problem Solving, Information Security Management, Information Technology Security, Network Intrusion Detection System, Threat Management

Additional Job Details

330 FRONT ST W:TORONTOTorontoCanada37.5Full timeTECHNOLOGY AND OPERATIONSRegularSalaried2026-05-122026-06-12

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.