Customer Program Manager

Customer Program Manager

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Professional Services Delivery – Global Competency Center is a global team of 1,000+ professionals, united by expertise, passion, and a commitment to excellence. With an average experience of over 10 years, our consultants bring deep domain knowledge and cross-industry insights that help us deliver meaningful outcomes for our customers worldwide. 

Strategically located in India, Sofia, Tunis, and Dalian, our teams collaborate seamlessly to provide a full spectrum of consulting services,

The candidate will provide :

• Proven experience as a Project Manager or Project Lead, with solid knowledge of standard project management methodologies, including scope, schedule, effort, risk, resources, communication, and quality management
• Must have direct project management experience with end users (not limited to subcontractor/vendor-side PM roles) 
• Experience in communicating with clients, including explaining design, solutions, and work scope, and driving alignment through effective negotiation 
• Strategic and flexible thinking, with a proactive and results-oriented mindset 
• Experience in managing projects involving Japan customers or cross-border teams is highly preferred.

Technical Expertise and Skills required

Candidates must demonstrate strong proficiency in at least one of the below technical domains. Multiple areas will be an advantage.

• Cloud Platforms: AWS / Azure 
• Hyper-Converged Infrastructure (HCI) 
• Container Technologies (OpenShift / Kubernetes) ★ 
• Virtualization Platforms (VMware / Hyper-V) ★ 
• Operating Systems (Windows / Red Hat Linux) 
• Infrastructure Middleware (Job Scheduling, Monitoring, Backup) 
• Hardware (Servers / Storage) 
• Automation (Ansible) 
• Scripting (Shell, PowerShell) 
• Low-Code Application Development (e.g., Power Platform) 

Candidates with strong experience in design and build phases of projects are highly preferred.

Business Skills & Language Requirements

• Proficient in Japanese communication (JLPT N1)
• English proficiency with a TOEIC score of 700 or above
• Strong project management capability with the ability to drive tasks independently 
• Proven leadership skills and ability to guide team activities 
• Strong collaboration skills, working effectively across cross-functional and global teams 
• Excellent logical thinking and analytical problem-solving ability 
• Effective communication and negotiation skills 
• Demonstrated problem-solving mindset in complex project environments 
• Experience as a Bridge System Engineer (BSE), coordinating with offshore development teams

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Project and Program Management (Inactive), Project Management Office (PMO), Project Management Tools {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#china

#operations

Job:

Services

Job Level:

Expert

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.