KYC Operations Analyst

Job Description

Global Screening Operations (GSO) executes globally consistent alert disposition processes in line with Citi Policies and international standards and regulations.

This is an entry-level position within the dynamically developing area of KYC/AML which enables candidates to gain knowledge of the area including Sanctions regulations as well as Know your Customer, including Senior Public Figure importance and identification and more.

Successful candidate will join a team of analysts responsible for customer profiles and associated potential screening matches. Candidate’s responsibility would be to analyze the risk involved in Customers’ relationship with Citi. Team consists of various roles enabling smooth execution of the daily duties. First weeks of the new analyst will be focused on gaining sufficient knowledge of the process and then utilizing the knowledge during disposition.

Job Description:

• Analyzing and investigating customers who match against Sanctions and KYC/AML lists during the account opening and maintenance processes

• Conducting searches, gathering data and recording evidence from Citi internal systems, the Internet, commercial databases

• Cooperating with Business and Compliance partners on daily basis.

• Operating within agreed business timeframes

• Applying or adapting knowledge obtained from training

• Building and applying knowledge of sanctions screening and KYC processes

Qualifications:

• Knowledge of the Sanctions/KYC/AML. Experience in banking operations or compliance – would be an asset

• Advanced English – both written and spoken (daily duties and company communication are conducted in English)

• Decision-making skills

• Strong analytical and organizational skills

• Ability to learn quickly about new business process and communicate effectively with different audiences

• Ability to embrace change

• Self-motivated

• Familiarity with AI-powered tools and technologies used in KYC, AML, and Sanctions screening processes. Understanding/experience of how Artificial Intelligence and Machine Learning are applied to enhance efficiencies in financial crime detection and compliance

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

• Employee Assistance Program financed by Employer

• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

• Additional day off for volunteering

• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

• Opportunity to receive an annual discretionary incentive award

• Special offers and discounts for employees

• Copy and paste the URL below into a new tab on your web browser to view the Remuneration Regulations extract:

Remuneration Regulations- Key provisions – Citibank Europe plc_05012025_A

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

#LI-NP2

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## Job Family Group:

Operations - Services

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## Job Family:

Business KYC

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## Time Type:

Full time

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## Primary Location Full Time Salary Range:

zł81,660.00 - zł119,240.00

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## Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.