Where compassion meets innovation and technology and our employees are family.

Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge,skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and/or hospital administration as required.
• Maintains utmost level confidentiality at all times.
• Adheres to DHS policies procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• Perform any other duty as assigned by the Supervisor, Manager or Director.
• Follow up on claim denials with a focus on high dollar and older dates of service as a priority.
• Carry out collection and reporting activities according to management directives.
• Reconciliation of accounts.
• Follow established procedures for processing claim denials.
• Investigate and resolve guarantor accounts.
• Process adjustments, when needed.
• Utilize The Driscoll Way in communications via phone, email, mail or personally.
• Notify the Supervisor or Manager of any denial trends.
• Notify the Supervisor or Manager of any system problems and/or issues immediately.
• Effectively demonstrates DHS's philosophy, values and mission.

EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree

One to two years related experience and/or training; or equivalent combination of education and experience.