Strategic Customer Manager | Newcastle

Are you a relationship-driven sales professional who thrives on growing accounts and delivering measurable value to customers? Are you technically minded?

• Manage and grow major resource accounts across mining, bulk handling and heavy industry
• Work directly with maintenance managers and engineers to deliver reliability and upgrade solutions
• Competitive salary, bonus incentives, and career progression pathways

This is a field-based role responsible for growing and managing a portfolio of major resource and heavy industrial accounts across Newcastle, NSW.

You will work closely with site-based maintenance and engineering teams, providing technical guidance and commercial solutions across installed equipment and new project opportunities.

Your territory will include:

• Open-cut and underground coal operations
• Base metals and mineral processing facilities
• Coal handling and preparing plants (CHPP)
• Bulk materials handling systems
• Heavy industrial processing sites
• Mining contractors and regional service providers

About you:

We are looking for a commercially driven professional with strong technical credibility in industrial environments.

You will ideally bring:

• Minimum 5 years’ experience in industrial, mining, or technical sales
• Background in rotating equipment, bearings, couplings, gearboxes, pumps, conveyors, or related mechanical systems
• Proven ability to develop and grow key customer accounts
• Confidence engaging with Maintenance Managers, Reliability Engineers, Mechanical Engineers, and Procurement teams
• Strong business development capability with a proactive approach
• Ability to operate autonomously in a regional, field-based role
• Previous experience in the bearings & power transmission industry
• Hands-on experience working with rotating machinery
• Established networks within mining or heavy industry
• Familiarity with mine site access requirements and shutdown environments
• Mechanically minded candidates transitioning from site-based roles into technical sales

Your main responsibilities:

• Build and strengthen long-term partnerships with mining and industrial customers
• Identify opportunities to expand supply of bearings and power transmission products
• Support shutdowns, reliability initiatives, and plant improvement projects
• Pursue upgrade and project opportunities
• Conduct regular on-site visits to maintain strong customer engagement
• Provide technical recommendations aligned to operational requirements
• Manage commercial negotiations and account development strategies
• Maintain a structured territory plan to achieve revenue growth targets

What We Offer:

• Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
• Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
• Comprehensive Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top-up allowance and access to wellbeing/employee assistance programs.
• Exposure to some of Queensland’s largest mining and processing operations
• Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities

About Motion

Motion is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore and part of a larger group GPC where opportunities are endless for a motivated individual.

We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

So, if you are interested in joining our group don’t wait, apply now and let us help you empower your career with us!

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

If this sounds like the opportunity for you, click "Apply for this job" and submit both your resume and cover letter. Please note only short-listed candidates will be contacted

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.