Service Porter / Valet

Description

The primary responsibility of the Service Drive Valet is to maximize customer satisfaction by promptly greeting customers, maintaining efficient traffic flow through the service lane, and maintaining the cleanliness of the lane.

• Greet customers when they arrive for service and direct them to the appropriate service advisor
• Drive customer and dealership vehicles in a careful and prudent manner
• Prepare cars for service with protective materials (I.E. floor mats, seat covers, etc.)
• Remove cars ready to park from service lane, and lock the car after parking it.
• Respond promptly to cashier's request for customer key pick-up
• Remove all protective material from cars in drive-out lane after pulling them up for customer pick up
• Maintain the service lane and customer lounges, clean and orderly at all times as needed
• Maintain the entrance and exit to the service and drive out lanes clean and orderly at all times
• Assist in the shop as assigned for day to day cleaning
• Assist the Service Manager, Service Advisors and other dealership personnel as requested
• Any other duties as assigned by management

Requirements

Minimum Qualifications:

Must be at least 19 years of age GED or High School Education preferred Valid driver's license and ability to maintain an acceptable, safe driving record, Ability to drive a standard transmission vehicle preferred Must be able to pass a pre-employment drug screen and back ground check

Knowledge, Skills and Abilities:

Ability to interpret a variety of instructions furnished in writing, oral or diagram Demonstrated resourcefulness and ability to take initiative in completion of projects Strong organizational and time management skills Good verbal communication skills Able to work effectively with a wide range of individuals

Physical Requirements (with or without accommodations):

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is frequently required to sit and talk or hear. Must be able to work outside year round in a wide range of temperatures.