Used Car Sales Manager

At Circle C Auto Sales, we pride ourselves on offering high-quality pre-owned vehicles with honest, transparent customer service. With a strong reputation in the community, our goal is to provide an exceptional car-buying experience that earns trust and loyalty. We are seeking an experienced and driven Used Car Sales Manager to lead our pre-owned vehicle sales operations and team.Position Summary:The Used Car Sales Manager is responsible for overseeing the entire used car sales department, including inventory acquisition, pricing strategy, sales performance, and team development. This role plays a critical part in driving revenue, achieving sales targets, and ensuring high customer satisfaction.Key Responsibilities:Manage and coach the used car sales team to meet and exceed sales targets and customer service goals.Oversee all aspects of the used car inventory, including vehicle sourcing, trade-in evaluation, pricing, merchandising, and lot organization.Develop and implement effective sales strategies, marketing promotions, and lead follow-up processes.Work closely with the finance department to ensure smooth customer financing experiences.Monitor sales metrics, gross profit margins, and team performance through regular reporting and analysis.Ensure compliance with federal, state, and local regulations related to vehicle sales.Maintain high standards of customer service and resolve customer issues or complaints promptly.Conduct regular training sessions to improve sales skills, product knowledge, and compliance.Collaborate with the General Manager to forecast inventory needs and align sales objectives with dealership goals.Qualifications:Minimum 3 years of automotive sales experience, with at least 1 year in a sales management or leadership role.Strong knowledge of the used vehicle market, inventory acquisition, and appraisal strategies.Proven track record of meeting or exceeding sales goals.Excellent leadership, communication, and negotiation skills.Proficiency with dealership CRM systems and DMS software (e.g., Dealertrack, Reynolds & Reynolds).Strong organizational and decision-making abilities.Valid driver’s license and clean driving record.Compensation & Benefits:Competitive base salary + performance-based commissionsHealth, dental, and vision insurancePaid time off and holidays401(k) with company matchEmployee vehicle purchase programOngoing training and professional development opportunities