Front of House Team Member

Front of House Team Member

Chick-fil-A Falls Village

6701 Falls of Neuse Rd, Raleigh, NC 27615, USA

At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

*Age Requirement: You must be 16 or older to apply.

*No Summer Only Positions Available

Position Type:

• In person
• Full-time and Part-time

Our Benefits Include:

• Flexible schedule and Sundays off
• Free food during shifts
• 50% off store discount
• Classic Planet Fitness Reimbursement
• Audible Reimbursement up to 1 leadership book per month
• Team Member Referral Bonus up to $125
• Scholarship Opportunities up to $25,000 per year
• Leadership and Professional Development
• Health, Dental, and Vision Insurance
• Supplemental, Disability, and Life Insurance
• Employee Assistance Program (Free Counseling Services)
• 401(k) after 1 year full time
• PTO after 1 year full time

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10 lbs on a regular basis
• Have the ability to stand for long periods of time

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.