Description

Position Summary

Texas Regional Physicians is seeking a compassionate, dependable, and motivated PRN Medical Assistant to join our clinical team. The Medical Assistant plays a vital role in delivering exceptional patient care by assisting providers with examinations and procedures, maintaining accurate medical documentation, coordinating patient care, and ensuring efficient daily clinic operations.

The ideal candidate is organized, adaptable, thrives in a fast-paced environment, and demonstrates excellent communication and patient service skills.

Work Schedule

This is a PRN (as-needed) position. Hours are not guaranteed and are scheduled based on clinic operational needs.

Availability Requirements

• Must be available to work scheduled shifts Monday through Saturday
• Scheduled hours generally fall between 8:15 AM and 4:30 PM
• Saturday availability is required, averaging three (3) Saturdays per month
• PRN employees are expected to maintain flexibility to meet clinic staffing needs

Essential Job Responsibilities

Patient Care

• Welcome patients in a courteous, professional, and compassionate manner.
• Escort patients to examination rooms.
• Obtain and document patient history, chief complaint, medications, allergies, and vital signs.
• Prepare patients for examinations and procedures.
• Assist physicians and providers during examinations and treatments.
• Perform dressing changes, bandage application, suture removal, and other physician-directed procedures.
• Prepare and administer injectable medications as ordered.
• Utilize CPR skills when necessary.

Clinical Documentation

• Accurately document all patient information within the Electronic Medical Record (EMR).
• Record treatments, procedures, laboratory results, and provider instructions.
• Maintain complete and accurate patient records while ensuring HIPAA compliance.

Care Coordination

• Process prescription refill requests according to office protocols.
• Coordinate internal and external referrals.
• Verify and upload imaging, referrals, and medical records.
• Communicate laboratory and imaging results as directed.
• Educate patients regarding medications, diet, exercise, testing, and follow-up care.

Administrative Duties

• Answer and appropriately route incoming telephone calls.
• Take accurate messages and communicate them promptly.
• Maintain inventory of clinical and office supplies.
• Record patient and laboratory charges accurately for billing.
• Assist with scheduling and other administrative functions as assigned.

Additional Responsibilities

• Recognize and appropriately respond to urgent or emergent patient situations.
• Maintain examination rooms, supplies, medications, and equipment.
• Perform basic patient triage according to office protocols.
• Follow all safety procedures and equipment guidelines.
• Maintain professionalism, punctuality, and appropriate appearance.
• Foster positive working relationships with physicians, staff, and leadership.
• Maintain strict confidentiality in accordance with HIPAA regulations.
• Attend departmental meetings and required training.
• Cross-train to support other clinical responsibilities as needed.
• Perform additional duties as assigned to support clinic operations.

Requirements

Qualifications

Education & Certifications

• High School Diploma or GED required
• Current Certified Medical Assistant (CMA) certification required
• Current Basic Life Support (BLS) or CPR certification for Healthcare Providers required

Experience

• Minimum of three (3) years of medical assistant experience in a physician office or outpatient clinical setting preferred.
• Multi-specialty or orthopedic experience is preferred.

Knowledge & Skills

Candidates should possess:

• Strong patient service and interpersonal skills
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Ability to prioritize multiple responsibilities simultaneously
• Knowledge of medical terminology
• Knowledge of CPT and ICD-10 coding
• Knowledge of medications, injections, and basic clinical procedures
• Experience using Electronic Medical Record (EMR) systems
• Ability to work independently and collaboratively within a team
• Strong attention to detail and accuracy

Other Requirements

• Ability to multitask in a fast-paced medical environment
• Ability to remain calm under pressure
• Excellent attendance and punctuality
• Professional appearance and demeanor
• Ability to communicate effectively in person, by telephone, and in writing
• Ability to follow all company policies and procedures
• Willingness to float between providers or clinic locations as operational needs require

Physical Requirements

This position requires the ability to:

• Frequently stand and walk throughout the workday
• Bend, squat, reach, push, pull, and lift up to 30 pounds without assistance
• Assist patients when necessary
• Perform repetitive hand and wrist movements
• Maintain sufficient manual dexterity to perform clinical procedures and administer injections
• Read printed materials and computer screens with or without reasonable accommodation
• Clearly communicate with patients and staff in person and by telephone
• Utilize a stethoscope and other medical equipment safely and effectively

Employees may be exposed to communicable diseases, bloodborne pathogens, bodily fluids, medications, and other conditions commonly associated with a medical clinic environment.

Equal Employment Opportunity

Texas Regional Physicians is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

Disclaimer

The statements contained in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, or qualifications. Texas Regional Physicians reserves the right to modify this job description at any time based on business needs.