Garnishment Specialist

Position Summary

The Garnishment Specialist is responsible for overseeing the administration of employee wage garnishments and income withholding orders across multiple facilities. This position serves as the primary liaison between the company, ADP (our third-party garnishment administrator), employees, government agencies, and facility leadership to ensure all garnishments are processed accurately, timely, and in compliance with federal, state, and local regulations.

The Garnishment Specialist partners closely with Payroll, Human Resources, Legal, and ADP to resolve complex garnishment issues while maintaining exceptional customer service and ensuring regulatory compliance.

Essential Duties and Responsibilities

• Serve as the primary internal subject matter expert for all employee wage garnishments.

• Coordinate with ADP to ensure garnishment orders are established, maintained, modified, and terminated accurately.

• Review incoming garnishment orders and ensure they are routed appropriately to ADP for processing.

• Monitor garnishment activity to verify accurate withholding and remittance.

• Research and resolve garnishment discrepancies, exceptions, rejected orders, and processing errors.

• Communicate with federal, state, and local agencies regarding employee wage garnishments.

• Respond to employee inquiries regarding garnishment deductions while maintaining confidentiality and professionalism.

• Partner with facility HR and payroll contacts to gather necessary documentation and resolve garnishment-related issues.

• Review bankruptcy notices, child support orders, tax levies, creditor garnishments, student loan orders, and other legal withholding notices.

• Ensure compliance with federal, state, and local wage garnishment laws, including Consumer Credit Protection Act (CCPA) limits.

• Track deadlines and ensure responses to agencies are completed timely.

• Review payroll audits to verify proper withholding calculations and identify potential issues.

• Coordinate with Payroll management and ADP to resolve escalated garnishment cases.

• Maintain accurate electronic records and documentation for all garnishment activity.

• Assist with payroll projects, system testing, and process improvements related to garnishments.

• Develop and maintain garnishment procedures and internal documentation.

• Identify opportunities to improve efficiency and strengthen internal controls.

• Support payroll operations as needed during peak processing periods.

Qualifications

Required

• 2+ years of payroll, garnishment, HR, accounting, or related experience.

• Knowledge of payroll practices and wage withholding requirements.

• Strong analytical and problem-solving skills.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong customer service and communication skills.

• Proficiency with Microsoft Excel, Outlook, and Microsoft Office.

Preferred

• Experience working with Workday

• Experience working with ADP Smart Compliance

• Experience administering multi-state payroll garnishments.

• Knowledge of federal and state garnishment regulations, including child support orders, tax levies, creditor garnishments, bankruptcy orders, and the Consumer Credit Protection Act (CCPA).

• Experience working in a multi-state or multi-location payroll environment, preferably within healthcare or a similarly regulated industry.

Knowledge, Skills & Abilities

• Working knowledge of federal and state garnishment regulations.

• Ability to interpret court orders and legal notices.

• Strong investigative and research skills.

• Ability to maintain confidentiality and exercise sound judgment.

• Excellent written and verbal communication skills.

• Strong customer service orientation.

• Ability to work independently while collaborating across departments.

• Continuous improvement mindset with strong attention to accuracy and compliance.

Physical Requirements

• Prolonged periods of sitting and working on a computer.

• Ability to communicate effectively by phone, email, and virtual meetings.

• Occasionally lift up to 15 pounds.

Success in This Role

A successful Garnishment Specialist will:

• Ensure all garnishment orders are processed accurately and on time.

• Build strong working relationships with ADP, payroll contacts, HR, and facility leadership.

• Minimize payroll errors through proactive monitoring and auditing.

• Provide outstanding customer service to employees and external agencies.

• Stay current on changing wage garnishment laws and regulations.

• Recommend process improvements that increase efficiency and reduce compliance risk.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.

• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.

• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.

• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.

• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.