Schedule 5 – Request for Quotation Labour Hire Services

This RFQ is issued under clause 11.2 of the Head Agreement for People Panel (Phase 2 – Labour Hire Services) Standing Offer Notice (SON3965020) between the Service Provider and the Department of Finance for the provision of Labour Hire Services to the Australian Government.

Request For Quotation for Services

Entity Information

Entity

Department of Veterans’ Affairs

Entity ABN

23 964 290 824

RFQ Reference

PRN22011/RFx29744

Entity Representative

Name: Ingrid Penberthy

Position: Director, Policy and Research Division

Address: GPO Box 9998, Brisbane Qld 4001

Email: PROCUREMENT@dva.gov.au

RFQ and Proposed Order Details

RFQ Title

1 x EL1 Assistant Director

RFQ Release Date

21 July 2026

RFQ Closing Date

28 July 2026

Proposed Order Commencement Date

To be agreed upon confirmation the department has verified the Nationally Coordinated Criminal History Check (NCCHC) along with the identification provided and the below individual has met the standard in relation to the requirements for a position with the Department of Veterans’ Affairs.

Proposed Order Term and/or Completion Date

12 months

Options to extend

The Entity may extend the Contract for a further period or periods, up to 12 months by providing written notice to the Service Provider at least 10 Business Days prior to the Order Completion Date.

Engagement Type

Labour Hire Workers

Entity to complete
APS equivalent classification	EL1
Referred or Non-referred Labour Hire Worker	non-referred
Pay scales	As per DVA Enterprise Agreement – currently $127,621 - $140,143
Service Category	Policy and Program
Job Family	Policy
Job Role	Assistant Director
Security Clearance Requirements (clause 4.1 of Schedule 2 (Labour Hire Services))	All non-APS employees will be required to obtain and maintain a minimum baseline security clearance which DVA will initiate or sponsor for the duration of their engagement. This process commences upon engagement, but the clearance does not need to be obtained before the start date.
Number of hours per week	37.5
Number of weeks required	52 weeks
Service Provider to complete
Hourly amount paid to Labour Hire Worker (before tax, excluding compulsory superannuation contribution)	[$ per hour]
Casual Loading (if applicable)	[$ per hour]
Agreed Base Salary - subtotal	67.67 – 74.31
Workers compensation insurance	[$ per hour]
Payroll tax	[$ per hour]
Other statutory charges (specify what these are, if any)	[$ per hour]
Compulsory superannuation contribution	[$ per hour]
Employment Oncosts - subtotal	[$ per hour]
Agreed Hourly Rate (Agreed Base Salary plus Employment Oncosts) - subtotal	[$ per hour]
Gross Profit Margin (Fixed price fee, exclusive of GST, based on Referred or Non-Referred Gross Profit Margin as applicable for the relevant Labour Hire Worker) [This must be expressed in this row as a GST exclusive amount]	[To be completed as per Head Agreement Schedule 3 (Pricing)] [$ per hour]
Contract Price (hourly amount, exclusive GST) Note that for any Hours Worked that are included as a result of the relevant Labour Hire Worker taking paid family and domestic violence leave in accordance with the Fair Work Act 2009 (Cth), no Gross Profit Margin is included in the Contract Price.	[$ per hour]
GST	[$ per hour]
Contract Price (hourly amount, inclusive GST)	[$ per hour]
Other Employment costs (by negotiation specified as a fixed price, inclusive of GST)	[$

Total Fees Payable under this Order

To Be Advised at execution of Order for Service.

Statement of Work

Statement of Work

MUST have minimum baseline security clearance

Please submit your 5 most suitable candidates.

The duties required will be as per the attached Position Description.

Pay rate may be negotiated based on experience and skills of individual candidate submissions.

Deliverables

Not applicable

Location

Hobart, Adelaide, Melbourne, Canberra, Sydney, Brisbane.

Governance Meetings

Not applicable

Payment Terms

Five calendar days through the Peppol Framework.

OR

20 calendar days

Invoicing

(clause 14.4.2(e))

Accounts.Payable.Mailbox@dva.gov.au

Travel

Any travel involved with the performance of the role specified in Item H shall be subject to prior approval from the DVA Delegate, and in line with DVA’s travel policy – Travel for Other than APS Employees Policy.

DVA will arrange flights and accommodation and pays the Specified Personnel travel allowance at non-SES rates. No other expenses will be paid without the authority of the DVA Delegate.

Other incidental travel costs will be considered and reimbursed on production of receipts in line with DVA’s travel policies.

Entity Material

Position Description, RFQ

Confidential Information

Entity Confidential Information (for example)	Period of Confidentiality
Entity data	Indefinitely
Any Personal Information held by the Entity	Indefinitely
Security Classified Resources	Indefinitely

Additional Requirements

Medical Checks and Vaccinations

Not applicable

Overtime

Not applicable

Work from Home or Flexible Work

To be negotiated with manager.

Intellectual Property

No changes to the default position in clause 20.1.1’

Personnel Requirements

Personnel performing the Services may be required to sign a Deed and acknowledgements relating to confidentiality, security, Moral Rights, intellectual property and other relevant matters as required by the Entity. Any Contract will be conditional on this occurring

Entity software system, platform or solution

Staff provided by the Service Provider will be required to use DVA systems.

Entity Data Storage Requirements

Data cannot be stored offshore.

Offshore access to and storage of Entity Material

No changes to default position in clause 24.1.6(a)’.

Security

The Service Provider must comply with any applicable security requirements specified in the Protective Security Policy Framework (including those provisions relevant to Commonwealth contracted service providers) in accordance with clause 24.1.1.

Additional Requirements - Security

No additional security requirements

Pre-engagement checks

No changes to the default position under clauses 4.1 and 4.2 of Schedule 2 (Labour Hire Services)

Drug or Alcohol Testing

No Drug or Alcohol Testing required

Process for Engaging Labour Hire Workers

No changes to the default position under clause 5.1 and 5.2 of Schedule 2 (Labour Hire Services)

Changes to Labour Hire Workers

No changes to the default position under clause 7.1 of Schedule 2 (Labour Hire Services)

Other Employment Costs

No Other Employment Costs

Liability

No change to the liability cap that applies for the purposes of clause 19.1

Entity Insurance Requirements

No Additional Insurance Requirements

Entity Service Levels

(clause 8.2.1)

The Service Provider must comply with the following Entity Service Levels which are measured across all Orders the Entity has with the Service Provider, in accordance with clause 8.2.1.

The specified person/s will need to complete the required services based on the following Work Level Standards:

Work level standards: APS Level and Executive Level classifications

Service Level	Performance Measures	Calculation Method
Labour Hire Worker Suitability	80% of Labour Hire Workers nominated by the Service Provider are rated by the Entity Hiring Manager as suitable for the role and engagement.	As determined over [X] period by the Entity acting reasonably.
Labour Hire Worker Retention	90% of Labour Hire Workers complete the full term of their engagement for all accepted Contracts and Order Variations.	As determined over [X] period by the Entity acting reasonably.
Labour Hire Worker Performance	95% of Labour Hire Workers are achieving the expected performance standards.	As determined over [X] period by the Entity acting reasonably.

Timesheets

No changes to the default position under clause 28.3 of Schedule 2 (Labour Hire Services))

Knowledge Transfer

‘No additional Knowledge Transfer activities required’

WHS Plan

To be determined.

Reporting to Entity

No reports in respect of Labour Hire Workers required’.

Governing Law and Jurisdiction

Default jurisdiction in clause 35.6.1 TBA

Use of AI Systems

The Service Provider must not use any AI Systems in the delivery of the Services.

“AI System” means the machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI Systems vary in their levels of autonomy and adaptiveness after deployment.]

Entity-specific policies

No additional Entity-Specific Policies.

Other Additional Requirements

Not applicable

Commonwealth Policy Requirements

Shadow Economy Policy

Not applicable

Indigenous Procurement Policy

Not applicable

Australian Industry Participation Plan

Not applicable

Evaluation Criteria

Responses to this RFQ will be evaluated against the following criteria: The Service Provider’s demonstrated understanding of the Services required.

The Service Provider’s demonstrated capability and capacity to provide the services.
The extent to which the Fees proposed provides value for money for the Australian Government.
The extent to which the Service Provider’s response presents any risks, including in the Service Provider’s proposed use of AI Systems.

Responding to this RFQ

The Service Provider is required to complete the following information:

[Service Provider’s Representative]

[Service Provider’s Name]

[Service Provider’s Address]

[Service Provider’s ABN]

[Service Provider’s email address]

[Entities will select from the requirements below and/or include their own requirements]

In responding to this RFQ, the Service Provider should:

describe its understanding of the Services required

[Service Provider response]

detail its capability and capacity to provide the Services described in the Detailed Statement of Work

[Service Provider response]

The Service Provider is also required to:

identify any Subcontractors nominated to provide the Services and their role in the delivery of the Services

[Service Provider response on subcontractors]

disclose any conflicts of interest it would have with the delivery of the Services

[Service Provider declaration on conflict of interest]

include any information in its respond that it requests to remain confidential

[Service Provider response on confidential information]

confirm if it is eInvoicing (Peppol) enabled

[Service Provider response on PEPPOL capability]

confirm if it holds current State or Territory licencing that may be required to provide Labour Hire Services for the location(s) identified in this RFQ

[Service Provider response on licencing]

Tax residency - for quotations greater than $200,000, GST inclusive

Identify your organisation’s country of tax residency.

[Entity guidance on the application of this policy is available at https://treasury.gov.au/policy-topics/taxation/country-tax-residency-disclosures.]
[Service Provider response on country of tax residency]

Insert your organisation’s ultimate parent entity’s country of tax residency (if different from above).

[Service provider response of parent company tax residency - NOTE: Complete with “AS ABOVE” if same as your organisation’s country of tax residency- refer to Country of tax residency disclosures | Treasury.gov.au for further information.]

Service Provider Confidential Information	Period of Confidentiality

identify the Labour Hire Worker’s unique identifier from CRIIS.

[include the following if the Entity consents to the use of AI Systems in the delivery of the Services:]

The Service Provider is also required to:

confirm whether any AI Systems will or will not be used in connection with delivery of the Services

if one or more AI Systems will be used in connection with delivery of the Services, provide the following information in respect of the Service Provider’s use of AI Systems: Category	Information to be provided
AI Systems	The names of the AI Systems that will be used (e.g. ChatGPT, Copilot)
Purpose and application	Describe how each AI System will used to support the delivery of Services (e.g. drafting support, data analysis)
Extent of use	Outline the scale of involvement of AI Systems in delivering the Services (e.g. limited support, automation of analysis)
Data handling	Identify if and what Commonwealth data or information would be input, processed or stored in the AI System, including the data location and security controls.
Governance and oversight	Outline the measures in place to ensure the safe and responsible use of AI Systems in delivery of the Services.

Additional response information:

EL1 Assistant Director - Health Policy

Skills