Trade Operations Officer

Trade Operations Officer is an intermediate level role responsible for:

• support the Trade Services Unit (under the Operations Group) offering Import/Export Letters of Credit, Export Bills, Import Bills, the Import/Export-related financing, documentary collection services, Supplier Financing and guarantee to all existing clients.
• Responsible for both the timely and accurate processing of all import/export products and their related services and variants, for all existing clients
• Responsible for daily communications to provide technical advices/guidance to trade services related products to enhance services image to all existing clients

Responsibilities:

• Ensure the timely and accurate processing of all Trade related products such as Import/Export Letters of Credit, Import/Export Bills, Import/Export-related financing, Documentary collection services, Supplier Financing and Guarantee.
• Pre-processing (check docs & prepare instruction) and scan mentioned trade transactions instruction and required documents to Regional Processing Center (RPC) for processing.
• Receive/deliver documents (Guarantee, import bill, export bill, L/C’s, loan application) from /to customers via counter or fax machine.
• Perform signature verification.
• Providing technical supports to all clients (advise LC terms and conditions, help out LC application and other application fill-in, export documents preparation, etc..)
• Prepare report to FINCON, State bank
• Communicate with RPC via email/phone for daily transactions and enquires
• Provide leadership in the identifications, development, implementation, and review of productivity projects that will result in cost effectiveness and savings.
• Other tasks assigned by Unit Head

Qualifications:

• Good knowledge of Trade products and rules (UCP600, ISBP, ISP)
• Must be computer literate (knowledge of Windows-based programs such Ms Word and Ms Excel required)
• Must possess excellent interpersonal, oral and written communication skills; must be able to work well under pressure
• Must be faithful, flexible, meticulous and attentive to details; strong organization, matured and administration/leadership skills
• Must be self-motivated and pro-active; hard-working and responsible
• Strong verbal and written communication skills in both English and Vietnamese

## EXPERIENCE and EDUCATION REQUIRED

• 2-3 years proven track record in operations of trade services and trade finance (in a bank or at a major MNC non-bank is preferred)
• College Degree (in Banking, Finance, Economics or Accounting)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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## Job Family Group:

Operations - Transaction Services

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## Job Family:

Cash Management

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## Time Type:

Full time

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## Most Relevant Skills

Please see the requirements listed above.

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## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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