Med Assistant - ENT Clinic AMB 1.0FTE

• Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps

• Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.

• Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time.

• Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider.

• Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed.

• Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.

• Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs.

• Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed.

Education:

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required.

• Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered.

Experience:

• Experience in a primary care, urgent care, or specialty care pediatric setting preferred.

• Experience in administering immunizations and other injections preferred.

• Experience with pediatric patients preferred.

Knowledge, Skills and Abilities:

• Ability to work with a diverse patient population to promote a culturally competent environment.

• Requires flexibility of time and duties in order to work in a fast paced environment.

• Ability to work independently as well as within a team.

• Electronic Health Record proficiency preferred.

Licenses and Certifications:

• CMA-Certified Medical Assistant - American Association of Medical Assistants preferred

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required

Patient Care Responsibility:

• Provides care appropriate to patient population and as described in applicable policies and procedures.