- Location
- Pune, PDC3C, India
- Type
- Full-time
- Department
- Engineering
- Experience
- 5+ years
- Source
- Workday
Description
Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : NetApp Data Management & Cloud Storage Solutions
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Design, build and configure applications to meet business process and application requirements.
Key Responsibilities : As an experienced Storage administrator the role will involve providing Storage technical administration support and Storage development services Projects The person must possess self confidence in his / her technical abilities to perform day to day Storage administration project Migration as well as troubleshoot production issues Technical Experience : Knowledge and practical experience of NetApp 7 Cluster mode and EMC VNX/VMAX/Isilon IBM Mandatory knowledge and Hands-on NetApp Storage allocation/de-allocation/Ports /igroup /Mapping Hardware troubleshooting understating on NetApp Cluster Mode Experience in NetApp C Mode replication technologies Experience in NetApp C Mode Migration activities In Addition to NetApp experience in EMC Isilon VNX Hand on experience on creation of arrays, ranks, extent pools, and volumes, allocation / de allocat Professional Attributes : Good analytical and troubleshooting skills the ability to think logically through a problem Must have the initiative, tenacity and commitment to see problems through to resolution. hands-on Nasuni, Tintri backup product hands on
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in monitoring system performance and proactively identify potential issues to prevent downtime.
- Support junior team members by sharing knowledge and providing guidance on technical challenges.
- Participate in the development and improvement of operational processes to enhance service delivery.
- Engage in continuous learning to stay updated with evolving technologies and industry best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in NetApp Data Management & Cloud Storage Solutions.
- Strong understanding of storage architecture, data protection, and backup strategies.
- Experience with troubleshooting storage systems and resolving complex technical issues.
- Familiarity with cloud storage platforms and integration with on-premises infrastructure.
- Ability to analyze system logs and performance metrics to identify root causes of incidents.
- Skilled in collaborating with cross-functional teams and external vendors to resolve technical challenges.
Additional Information:
- Good analytical and troubleshooting skills the ability to think logically through a problem Must have the initiative, tenacity and commitment to see problems through to resolution Ability to work shift patterns and provide 24/7 support Good 3rd Party Liaison, ie Suppliers of storage products and har
- The candidate should have minimum 5 years of experience in NetApp Data Management & Cloud Storage Solutions.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : NetApp Data Management & Cloud Storage Solutions
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Design, build and configure applications to meet business process and application requirements.
Key Responsibilities : As an experienced Storage administrator the role will involve providing Storage technical administration support and Storage development services Projects The person must possess self confidence in his / her technical abilities to perform day to day Storage administration project Migration as well as troubleshoot production issues Technical Experience : Knowledge and practical experience of NetApp 7 Cluster mode and EMC VNX/VMAX/Isilon IBM Mandatory knowledge and Hands-on NetApp Storage allocation/de-allocation/Ports /igroup /Mapping Hardware troubleshooting understating on NetApp Cluster Mode Experience in NetApp C Mode replication technologies Experience in NetApp C Mode Migration activities In Addition to NetApp experience in EMC Isilon VNX Hand on experience on creation of arrays, ranks, extent pools, and volumes, allocation / de allocat Professional Attributes : Good analytical and troubleshooting skills the ability to think logically through a problem Must have the initiative, tenacity and commitment to see problems through to resolution. hands-on Nasuni, Tintri backup product hands on
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in monitoring system performance and proactively identify potential issues to prevent downtime.
- Support junior team members by sharing knowledge and providing guidance on technical challenges.
- Participate in the development and improvement of operational processes to enhance service delivery.
- Engage in continuous learning to stay updated with evolving technologies and industry best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in NetApp Data Management & Cloud Storage Solutions.
- Strong understanding of storage architecture, data protection, and backup strategies.
- Experience with troubleshooting storage systems and resolving complex technical issues.
- Familiarity with cloud storage platforms and integration with on-premises infrastructure.
- Ability to analyze system logs and performance metrics to identify root causes of incidents.
- Skilled in collaborating with cross-functional teams and external vendors to resolve technical challenges.
Additional Information:
- Good analytical and troubleshooting skills the ability to think logically through a problem Must have the initiative, tenacity and commitment to see problems through to resolution Ability to work shift patterns and provide 24/7 support Good 3rd Party Liaison, ie Suppliers of storage products and har
- The candidate should have minimum 5 years of experience in NetApp Data Management & Cloud Storage Solutions.
- This position is based at our Pune office.
- A 15 years full time education is required.
15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
