Security Officer Dispatch

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Incident Dispatch Specialist in Westlake, TX, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Security Professional supporting a financial institution location, you will coordinate communications, monitor activity, document incidents, and help direct response resources to support a secure environment. You will provide outstanding customer service while serving as a dependable point of contact for employees and visitors. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we deliver every day.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

DayTimeMon10:15 PM - 06:15 AMFri02:15 PM - 10:15 PMSat02:15 PM - 10:15 PMSun10:15 PM - 06:15 AM

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities within a financial services location.
• Monitor incoming calls, alarms, and communications systems; document activity and dispatch appropriate personnel in accordance with site procedures.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating concerns to designated contacts as needed.
• Maintain accurate logs, incident reports, visitor information, and other dispatch-related records while handling sensitive information professionally.
• Support communication between on-site personnel, building management, and emergency responders to help maintain orderly operations.

Minimum Requirements:

• At least 6 months of security-related experience is required.
• CPR certification is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• CPR and First Aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1746876