- Location
- Rowley's Green, Coventry, United Kingdom · published
- Type
- Contract
- Department
- Administration
- Source
- Workable
Description
LOCATION: Arena Shopping Park, Coventry, CV6 6LN
SHIFT PATTERN: Temporary Contract, Variable Shifts
PAY RATE: £13.70 per hour
ROLE OVERVIEW AND PURPOSE
This is a temporary Christmas role. Door Supervisor licences required. Arena Shopping Park is an indoor and outdoor shopping centre housing over 35 retail shops and restaurants. We are looking to appoint an additional team member to support with the busy Christmas period.
KEY RESPONSIBILITIES
· To actively deter shoplifters by maintaining a visual presence
· To monitor, carry out surveillance and report any suspect individuals
· To deal with all emergencies quickly and efficiently
· Gladly interact with all visitors and tenants within the centre, delivering customer focused service
· Remain in constant communication with the control room
· Ensure any unsecure areas of the site are reported immediately
· Maintain vigilance and highlight unauthorised access by unwelcome individuals
Person Specification:
· SIA Door Supervisor Licence
· Strong verbal communication skills
· Excellent radio skills, knowledge of phonetic alphabet and IC codes
· Confidence to approach any situation
· Ability to remain calm under pressure
· Conflict management aware
· Ability to multi-task and focus on numerous things at once
· Familiar with patrolling, monitoring and observing from a loss prevention perspective
· Ability to adapt to changing situations and use initiative
· Proactive attitude
· Smart and well-groomed